Recent Water Damage Posts

Storms Flood Basements

6/3/2019 (Permalink)

Many homeowners throughout Muskegon County will experience water damage to their basement during the summer storm season. This could be anywhere from cracks in your foundation, sump pump failures, high water tables, and more. Heavy rain produced by these storms can spell bad news for a lot of homeowners who regularly experience water damage. If you begin to notice water/moisture in your basement, do not hesitate. Water damage can easily turn into mold issues and drastically increase the cost and time of restoration. Most people agree that a home is one of the largest purchases that you will make in your lifetime. Let us help you take care of your investment should you experience a loss. We can make it "Like it never even happened."

April Showers

4/5/2019 (Permalink)

The good news is that spring is officially here! Coming with it is often times a large amount of rain. Even though you probably spent a good chunk of time cleaning out your gutters in the fall, it is very important to give them a quick inspection in the spring as well. The reason behind this is that it is not uncommon for melting snow and rain to push any kind of debris accumulated over winter towards the downspouts. Once these are clogged, water is no longer able to safely drain from your gutters. If water begins to back up and become stagnant, it has the ability to get under the shingles and create a roof leak. It is also very important to make sure that the water draining from your downspout is not pooling up right next to or against the house. This has the ability to create additional water damage if there are any cracks in your foundation. Inspecting your gutters and downspouts may take a little time, but could save you thousands down the road.

Frozen Pipes In West Michigan

3/1/2019 (Permalink)

During the winter season in West Michigan, is not uncommon for homeowners and business owners to experience frozen pipes. When a pipe freezes and bursts, quick action is required. Be sure that you check your basement and crawlspace regularly during the winter to ensure that no broken pipes have gone unnoticed.

If you notice wet floors, walls, or ceilings, shut off your water immediately. A small amount of water has the ability to effect a large amount of your facility. The longer the water exists before it is successfully dried, the more extensive the damage will be. If you feel that the water damage is too much to handle, call SERVPRO of Muskegon. We have the training and equipment to make sure that your home or business is dried successfully to prevent further damages.

Have Water or Flood Damage?
Call Us Today – (231) 733-7601

Spring Flooding

3/1/2019 (Permalink)

As the snow melts throughout West Michigan and rivers begin to rise, homeowners begin to experience flooding. Many residents who live along rivers, lakes, or areas with a high water table may experience ground water start to seep through cracks within their foundation. If you live in an area prone to flooding, be sure to check your home for areas where water could enter.

A great way to prevent basement flooding in areas with a high water table is to install a sump pump. A sump pump is used to remove water that has accumulated in a water-collecting sump basin. The pump will send the water away from the house to any place where it is no longer problematic. Since sump pumps are typically hardwired into a home's electrical system, it is important to ensure that it has a battery backup should your home lose power.

Hidden Moisture

3/1/2019 (Permalink)

When you step into your living room and hear the carpet squish under your feet as your socks become wet, you know that something is wrong. Your home has experienced a water loss. Whether it be a broken pipe, flooding, roof leak, etc., your home now contains water where it shouldn't. At first glance, it may seem easy enough to throw down a few towels and break out the box fans and everything will be good as new in a day or two. Although this may appear to work, it is very likely that your home has experienced more extensive damage that you are unaware of. The drywall, foundation, wall interiors, and more could still contain moisture that may go unnoticed. This can lead to far more serious damages and could cost you thousands in repairs. 

We have equipment such as moisture detectors and thermal imaging devices that allow us to see how extensive the water damage really is. If your home experiences a water loss, we are here to help.

Post Winter Roof Leaks

3/1/2019 (Permalink)

It has been a relatively mild winter in West Michigan, for the first half anyway. January and February brought with it a variety of snow storms that dumped inches upon inches of snow. As we are approaching the tail end of the winter season, we can be thankful that the snow is soon to melt. Although it is a glorious sight to see the eves begin to drip, melting snow will reveal roof leaks to many homeowners. Gutter and roof damage throughout winter is noticed through those dreaded water stains on your white ceiling. It becomes evident that your ceiling now contains moisture and not only do you have a leak to fix, but also a ceiling to dry.

Luckily, we are the professionals that deal with these cases very often. Once the leak is fixed, we can ensure that the moisture that has made its way inside does not begin to create further issues. If you experience a roof leak, let us help!

Water Loss Warps Wood Floor

3/1/2019 (Permalink)

Hardwood floor may be the touch of elegance for your home that you always wanted. It is easy to clean if you have pets and takes away the hassle of picking out what type and color of carpet you want. Although it looks great, hardwood floor can  be easily damaged if you experience a water loss. Many homeowners who have experienced water damage have reported that if not resolved extremely quickly and effectively, their hardwood floor began to warp. As a homeowner, it is crushing to see your beautiful flooring start to buckle. Although it may appear that all is lost, that is not the case. We have equipment, that if caught soon enough, can save you from replacing your hardwood floor. These mats are placed on the floor and hooked to tubes that draw the moisture up. Just when you think all is lost, we are here to save the day! 

Flooded Basement? Not Something You Want to Find!

6/4/2018 (Permalink)

The last thing you want to find when going into the basement or your lower level of your home is a pool of murky water. Flooding can happen for a number of reasons:

  • Heavy rain
  • Sump pump failure
  • Insufficient drainage away from your home
  • cracks in your foundation

And because water follows the path of least resistance, it finds cracks and holes in the foundation and fills your basement.

SERVPRO of Muskegon technicians are highly trained in water damage restoration to include basement and crawlspace flooding. We have the knowledge, experience and equipment to remove the water and dry out your basement properly. Once the water is extracted, we focus on the drying process to include monitoring and documentation to validate the property is dry.

We offer:

  • 24 Hour Emergency Service
  • Highly Trained Water Damage Restoration Specialists
  • We are "Faster to Any Size Disaster"
  • Locally Owned and Operated

Basement Flooding? Call SERVPRO of Muskegon Today - 231-733-7601

24 Hour Emergency Water Removal Service

It is never a good time for your basement to flood and that's why no matter what time of day or night it is, even holidays, SERVPRO of Muskegon will immediately respond 365 days a year!

Faster to Any Water Disaster

5/21/2018 (Permalink)

Call SERVPRO of Muskegonthe Cleanup Team that's faster to any size water disaster.

You have leaking roofs or windows. A pipe breaks. Your toilet, sink or bathtub overflows. Your water heater bursts. A sprinkler system malfunctions. High water tables cause a sump pump failure. Flood waters rush in. Here are a few ways water damage can happen. If your home or business is under water, you put everything off to address the issue. Only ONE thing matters when you can't operate your business and only ONE thing matters when your personal belongings are soaked and under water: A SOLUTION.

SERVPRO of Muskegon technicians are the solution. We have the experience, training and knowledge to help make your water damage "Like it never even happened." SERVPRO of Muskegon will start helping you the moment you call by giving you tips on what you can do until help arrives, to getting a crew out to help you in your time of need. Serving the Lake Michigan Lakeshore with more than 20 years experience, helping to ease your worries because we are experts in the science of drying. 

Give SERVPRO of Muskegon a call 231-733-7601 when water damage strikes, we will get a team out to extract water, set up fans and dehumidifiers to help make it "Like it never even happened."

Understanding WATER Types

3/1/2018 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Muskegon 231-733-7601 24 hours a day/365 days a year. 

Preparing for a FLOOD

3/1/2018 (Permalink)

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon per person per day
  • Food—3+ day supply of nonperishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

Drying is a Science

2/28/2018 (Permalink)

The knowledge of psychometric is essentially restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a box fan or two around the damaged area, SERVPRO of Muskegon will follow strict industry approved standards to help lower the chances of any secondary damage.

If your home or business suffers water damage, SERVPRO of Muskegon will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material but only if the air is, indeed, drier. The only problem is nature takes too long and secondary damage may occur while the building is drying out.  

For this reason, SERVPRO of Muskegon professionals have been trained to use top-of-the-line equipment to help "Mother Nature" along including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying your property.  

The bottom line? SERVPRO of Muskegon has the training and equipment to help make it "Like it never even happened."  

Ready for Muskegon County Winter Weather?

2/23/2018 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you can’t control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper working order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of Muskegon Professionals about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Flooded Basement Clean-up & Restoration

6/16/2017 (Permalink)

How many homeowners have descended their basement steps to find a pool of murky water? Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO of Muskegon is highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call SERVPRO of Muskegon Today – (231) 733-7601 

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO of Muskegon offers 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Facts on Frozen Pipes

1/9/2017 (Permalink)

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal and plastic pipes. No matter the strength of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold.

During cold weather, take preventative action:

  • Let the cold water drip from the faucet served by exposed pipes. Running water, even at a trickle, helps prevent freezing.
  • Keep the thermostat set to the same temperature both during the day and night. You may incur a little higher heating bill, however you can prevent a much more costly repair job if a pipe were to burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55 degrees.

To thaw frozen pipes:

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water will help melt the ice inside.
  • Apply heat to the section of pipe like using an electric heating pad or hairdryer. Never use an open flame.
  • Apply heat until full water pressure is restored. If you cannot thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes.

Note- If in doubt about any of the above steps or if you do not feel comfortable with the situation, it is always best to contact a licensed plumber.

In the event you incur frozen pipe damage, SERVPRO of Muskegon and Holland/ W. Ottawa County and our trained technicians are available 24/7 to assist with your cleanup and restoration needs.

(231) 733-7601 Muskegon or (616) 396-8180 Ottawa County.

Faster to any Water Loss

4/22/2016 (Permalink)

Call the Cleanup Team that's fastest to any size disaster.

A pipe bursts.  A water heater leaks.  A bathtub overflows. Flood waters rush in.  A sprinkler system malfunctions.  Water damage can happen any numbers of ways.  But if your business or home is under few inches of water, everything else takes a backseats.  Only one thing matters when your business can't operate, and there is just one thing on the mind of the water logged resident: A solution.  

SERVPRO of Muskegon and Holland/W. Ottawa County Professionals are that solution.  Equipped with the knowledge, the experience, and the training to help make your water damage "like it never even happened," SERVPRO of Muskegon and Holland/ W. Ottawa Co. will start helping from the moment you call.  Serving the Lake Michigan Lakeshore with more than 20 years experience, helping to put your worries to ease, because we understand the science of drying.  

When water damage strikes, give SERVPRO of Muskegon and Holland/W. Ottawa Co. a call; we will help to make things right,  make things dry, and make it "Like it never even happened." 

Prevent Your Pipes From Freezing in Muskegon County

1/19/2016 (Permalink)

Water bursting threw thawing frozen pipe break.

Every winter season, the pipes in your business and home are at risk of damage from freezing conditions. Low temperatures can cause your water pipes to freeze, and in some cases burst. The following tips can help you safeguard your home before, during and after a pipe freezes.

PREVENT YOUR PIPES FROM FREEZING

  • Disconnect all gardening hoses and install covers on all outside faucets.
  • Keep your house temperature at 68 degrees or higher, even if you're leaving the house for an extended period of time.
  • Open cabinet doors below sinks to allow heat from the home to circulate.
  • Identify the location of the main water valve and the valve on your water heater. (Learning the location of these valves may come in handy during an emergency.:
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape. This can prevent freezing, especially for interior pipes that run along outside walls.
  • Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.
  • If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine.

IF YOUR PIPES STILL FREEZE AND BURST, CALL SERVPRO of Muskegon AND YOUR INSURANCE AGENT FOR IMMEDIATE ASSISTANCE!!