SERVPRO of Muskegon Employee Photos

Randy standing in a field outside

Randy Mulder President

Randy Mulder is the President of SERVPRO of Muskegon. He has owned the SERVPRO franchise since June 1995 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Applied Structural Drying. Randy is a Council-Certified Microbial Remediator through the American Indoor Air Quality Council, has completed the Successful Subrogation I Course and RRRP - Lead-Based Paint Activities and Renovation. Randy lives in Spring Lake with his wife, Kim and fur baby Stella and enjoys riding his motorcycle, boating and spending time with family and friends.

Kim standing in front of cream colored wall

Kim Mulder CFO

Kim Mulder is the CFO at SERVPRO of Muskegon. She has been with SERVPRO since 2007 and has completed the SERVPRO Employee Certification Training Program. Kim is currently a Muskegon Lakeshore Chamber of Commerce Ambassador, a position she has held for many years. She lives in Spring Lake with her husband Randy and fur baby Stella. Kim is also the Broker of elan Realty Lakeshore and enjoys boating and spending time with friends and family on the lake.

Operations Manager Chad Hobbs next to SERVPRO box truck at Norton Shores location

Chad Hobbs Operations Manager

Chad Hobbs is the Operations Manager at SERVPRO of Muskegon. Joining the SERVPRO family in February 2005, he has held many positions including production technician, estimator, production coordinator and now recently promoted to Operations Manager. Because of this experience, he brings strong leadership and work ethic to his team. Chad has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Journeyman Fire & Smoke Restorer, Journeyman Textile Cleaner, Water Damage Restoration, Applied Structural Drying, Carpet Cleaning, Upholstery & Fabric Cleaning, Odor Control and Fire & Smoke Restoration Technician. Chad has also completed the RRRP - Lead-Based Paint Activities and Renovation and Successful Subrogation I Course. He lives in Bridgeton on the Muskegon River with his wife and children and enjoys all sports and outdoor activities.

Stacey standing next to SERVPRO work van

Stacey Van Eck Office Manager

Stacey Van Eck is the Office Manager at SERVPRO of Muskegon. She started in Dec 2009 and has completed the SERVPRO Employee Certification Training Program. Stacey is the head of the Human Resources and Payroll Departments. She is a Grand Valley State University graduate and lives in Hudsonville with her husband & twins. She enjoys boating and photography.

Female employee, dark hair and glasses standing in front of display table

Colleen Gibson Marketing Manager

Colleen Gibson is the Marketing Manager at SERVPRO of Muskegon and has been with the company since September of 2011. While working at SERVPRO, she has been very active with community events such as the Muskegon County Fire Prevention committee for the Sportsmen for Youth event and local Fire Prevention Open House events. Colleen is also a member of the Muskegon Adjuster's Association (who has donated over $120,000 to local charities over past 25 years), a Muskegon Chamber Ambassador committee member, and volunteers at events when needed. Colleen is married with two adult children and two fur babies. She lives in Twin Lake and enjoys traveling, long rides on the motorcycle, golfing, and bowling.

Female employee smiling standing in front of lime green wall

Danielle Hoekwater Customer Service Representative

Danielle Hoekwater is a Customer Service Representative and is the first friendly voice you hear when calling in a loss at SERVPRO of Muskegon. She joined the team in June 2013, is IICRC certified and has completed the SERVPRO Employee Certification Training Program. Danielle assists with multiple office duties including accounts payable and receivable, billing and invoicing. Danielle lives in Norton Shores with her husband and two daughters. She is an equestrian, 4H leader and has shown horses for many many years. 

Male employee Crew Chief Antany Cloud next to fleet van at Muskegon location.

Antany Cloud Crew Chief

Antany Cloud is a Crew Chief at SERVPRO of Muskegon. He has been with us since June 2018 however he brings with him a Restoration background from Florida and specializes in commercial and residential mold remediation. Antany is the tallest member of our crew making him an excellent ceiling specialist on tear outs and cleanings. He has completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course. We can always count on Antany when after-hours emergencies arise. Antany and his family live in Muskegon and enjoys his relaxation time when not working.

Dave Stratton Certified Technician

Dave Stratton is a Certified Technician who is skilled in Mold Remediation and Water Restoration with SERVPRO of Muskegon since June 2007. He has been involved and led numerous large loss projects in commercial facilities and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and has completed the Successful Subrogation I Course. Dave lives in Muskegon with his wife and four children and loves ALL Hunting Activities.

Male employee Kris Davros standing in front of SERVPRO van

Kris Davros Certified Technician

Kris Davros is an IICRC Certified Water Technician at SERVPRO of Muskegon.  He has been with SERVPRO since November 2016 and has completed Successful Subrogation I course. Kris has exceptional customer service skills and is a key after-hours water mitigation specialist logging in more hours than any other technician. Kris lives near Pier Marquette beach and enjoys good conversation, the beach and is a sports and outdoor enthusiast.  

Female employee Kim Kamerad standing in front of green van

Kim Kamerad Certified Technician

Kim Kamerad has been a certified technician at SERVPRO of Muskegon since May 2018 and has completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course. Kim specializes in fire restoration and has also been involved with several residential water mitigation's and residential mold losses. Kim lives in Muskegon with her three children and when not hanging out spending quality time with them, she enjoys playing hockey.

Male employee Bill Norkus Tech standing next to fleet at Muskegon location.

Bill Norkus Certified Technician

Bill Norkus has been a certified technician at SERVPRO of Muskegon since June 2018. He has successfully completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course. Bill plays a big part in our commercial mold remediation jobs as well as several other aspects of cleaning and restoration. Bill lives in North Muskegon with his wife and two kids. He enjoys sports, video games and comic books.

Steven standing next to green SERVPRO van

Steven Hollopeter Production Technician

Steven Hollopeter joined the SERVPRO of Muskegon team December 2019 as a Production Technician. He has successfully completed the SERVPRO Employee Certification Program (ECTP). During the COVID-19 pandemic, Steven volunteered to work after-hours and weekends to assist commercial clients with decontamination services. He lives in Muskegon with his family and enjoys outdoor activities such as biking, hiking, and playing sports.

Anthony next to SERVPRO van

Anthony Jesko Production Technician

Anthony Jesko joined SERVPRO of Muskegon in December 2019 as a Production Technician. He has successfully completed the SERVPRO Employee Certification Program (ECTP). In the midst of the COVID-19 pandemic, Anthony was part of a team in charge of large commercial decontamination projects including nursing homes, manufacturing facilities and local municipalities. Anthony lives in Coopersville and when not working, he enjoys basketball, fishing, and kayaking.

Bobbie Sischo Content Restoration Specialist

Bobbie Sischo is a Content Restoration Specialist with SERVPRO of Muskegon with over 10 years of restoration experience. She has excellent organizational skills as well as a positive approach to everything she does. Bobbi is a grandmother who loves to cook and watch her grandson play soccer. She lives in Muskegon.

Female employee Molly standing with cardboard cutouts Blaze and Stormy

Molly Rand Marketing Support Coordinator/Marketing Admin Asst

Molly Rand is the Marketing Support Coordinator and Administrative Assistant in the Marketing Department at SERVPRO of Muskegon. She joined the SERVPRO family August 4, 2020 with a long history in hospitality, customer service, event planning and marketing. Molly is a Grand Haven Chamber of Commerce Ambassador, a position she has held for several years and she lives in Spring Lake with her husband and two dogs. Molly enjoys staying active, reading and boating.

Female employee SMR Makayla standing next to a green SERVPRO van

Makayla Gibson Sales & Marketing Representative

Makayla Gibson is the Sales & Marketing Representative at SERVPRO of Muskegon. She has worked for SERVPRO as needed for a couple of years and just recently joined the marketing team on a full time basis. Makayla brings lots of energy and personality to our SERVPRO family. Currently she is completing her restoration training schedule and will soon be meeting, greeting and servicing our wonderful customers. When not working, Makayla enjoys spending time with friends and family, reading at the beach and watching sunsets on Lake Michigan.

Sergio standing in front of new SERVPRO green van

Sergio Torres - Job File Coordinator

Sergio Torres is a Job File Coordinator at SERVPRO of Muskegon. He is IICRC Certified Technician in water damage restoration and carpet cleaning. Sergio has numerous years of restoration experience including acting roles such as Large Loss Project Manager. Sergio has completed several large loss commercial loss projects as well as participated on our storm team. He lives in Muskegon with his family and when not working, enjoys spending time outdoors.

Stella Mulder Greeter

Stella is the personal greeter of SERVPRO of Muskegon. She is not only a great judge of character which makes her an excellent protector of the office but she is sure to put a smile on your face no matter what kind of day you are having. Stella has been with SERVPRO since Nov 2011 and lives in Spring Lake with her human parents, Randy and Kim.