SERVPRO of Muskegon Employee Photos

Randy Mulder President

Randy Mulder President

Randy Mulder is the President of SERVPRO of Muskegon. He has owned the SERVPRO franchise since June 1995 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Applied Structural Drying. Randy is a Council-Certified Microbial Remediator through the American Indoor Air Quality Council, has completed the Successful Subrogation I Course and RRRP - Lead-Based Paint Activities and Renovation. Randy lives in Spring Lake with his wife, Kim and fur baby Stella and enjoys riding his motorcycle and spending time with family and friends.

Jeremy Hoekwater Operations Manager

Jeremy Hoekwater Operations Manager

Jeremy Hoekwater is the Operations Manager at SERVPRO of Muskegon. He has been with SERVPRO since June 1997 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Applied Structural Drying, Journeyman Fire & Smoke Restorer, Fire & Smoke Restoration, Carpet Cleaning, Journeyman Textile Cleaner, Water Damage Restoration, Odor Control, Carpet Repair & Reinstallation Upholstery & Fabric Cleaning and Journeyman Water Restorer. Jeremy has also completed the RRRP - Lead-Based Paint Activities and Renovation, Successful Subrogation I Course and Bio-Remediation training. He is a Council-Certified Microbial Remediation Supervisor through the American Indoor Air Quality Council. Jeremy lives in Zeeland with his family and enjoys the outdoors and spending time with family.

Chad Hobbs Production Manager/Estimator

Chad Hobbs Production Manager/Estimator

Chad Hobbs is a Production Manager/Estimator who is a priority responder for SERVPRO of Muskegon. He has over 10 years experience with SERVPRO and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Journeyman Fire & Smoke Restorer, Journeyman Textile Cleaner, Water Damage Restoration, Applied Structural Drying, Carpet Cleaning, Upholstery & Fabric Cleaning, Odor Control and Fire & Smoke Restoration Technician. He has also completed the RRRP - Lead-Based Paint Activities and Renovation and Successful Subrogation I Course. Chad lives in West Michigan with his wife and children. He enjoys all sports and outdoor activities.

Mike Hoekwater Crew Chief

Mike Hoekwater Crew Chief

Mike Hoekwater is a Crew Chief who is a specialist in hard floor cleaning at SERVPRO of Muskegon. He has 10 years experience with SERVPRO and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration and Odor Control Technician. He has also completed the RRRP - Lead-Based Paint Activities and Renovation and Successful Subrogation I Course. Mike lives in Norton Shores, enjoys concerts, drawing and is an experienced tattoo artist.

Dave Stratton Certified Technician

Dave Stratton Certified Technician

Dave Stratton is a Certified Technician who is skilled in Mold Remediation and Water Restoration with SERVPRO of Muskegon. He has been with SERVPRO since June 2007 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and has completed the Successful Subrogation I Course. Dave lives in Muskegon with his wife and four children and loves ALL Hunting Activities.

Kris Davros Certified Technician

Kris Davros Certified Technician

Kris Davros is an IICRC Certified Water Technician at SERVPRO of Muskegon.  He has been with SERVPRO since November 2016 and has completed Successful Subrogation I course. Kris has exceptional customer service skills and is a key after-hours water mitigation specialist logging in more hours than any other technician. Kris lives near Pier Marquette beach and enjoys good conversation, the beach and is a sports and outdoor enthusiast.  

Billy Gonzalez  Production Technician

Billy Gonzalez Production Technician

Billy Gonzalez is a Production Technician at SERVPRO of Muskegon. He has been with SERVPRO since October 2017. Billy is the youngest member of the SERVPRO crew who brings energy, humor and the BEST HAIR to the job site. Billy works on commercial and residential losses. Billy lives in Muskegon and enjoys street skating and playing basketball. 

Bill Norkus Production Technician

Bill Norkus Production Technician

Bill Norkus has been a technician at SERVPRO of Muskegon since June 2018. He has successfully completed the SERVPRO Employee Certification Program (ECTP) and Successful Subrogation I course. Bill plays a big part in our commercial mold remediation jobs as well as several other aspects of cleaning and restoration. Bill lives in North Muskegon with his wife and two kids. He enjoys sports, video games and comic books.

Antany Cloud Production Technician

Antany Cloud Production Technician

Antany Cloud is a production technician at SERVPRO of Muskegon. He has been with us since June 2018 however he brings with him a Restoration background from Florida and specializes in commercial and residential mold remediation. Antany is the tallest member of our crew making him an excellent ceiling specialist on tear outs and cleanings. He has completed the SERVPRO Employee Certification Program (ECTP) and Successful Subrogation I course. We can always count on Antany when after-hours emergencies arise. Antany lives in Muskegon and enjoys his relaxation time when not working.

Brian Seabolt Production Technician

Brian Seabolt Production Technician

Brian Seabolt has is a production technician at SERVPRO of Muskegon. He has been with us since July 2018 and has completed the SERVPRO Employee Certification Program (ECTP) and Successful Subrogation I course. Brian has a great attitude and does not miss work. He has quickly become an asset to our team for both commercial and residential water mitigation. Brian lives in Muskegon and loves spending time with his wife and 2 sons. He collects action figures (Star Wars, Spider-Man and GI Joe), he makes action figure dioramas and loves drawing and music. 

Bobbi Sischo Content Restoration Specialist

Bobbi Sischo Content Restoration Specialist

Bobbi Sischo is a Content Restoration Specialist with SERVPRO of Muskegon with over 10 years of restoration experience. Bobbi is a grandmother who loves to cook and watch her grandson play soccer. She lives in Muskegon.

Michelle Stratton Content Restoration Specialist

Michelle Stratton Content Restoration Specialist

Michelle Stratton is a Content Restoration Specialist at SERVPRO of Muskegon. She has several years experience working at SERVPRO on content restoration. Michelle lives with her husband, Dave (technician) and their four children in Muskegon. She enjoys camping and spending time with family.

Kim Mulder CFO

Kim Mulder CFO

Kim Mulder is the CFO at SERVPRO of Muskegon. She has been with SERVPRO since 2007 and has completed the SERVPRO Employee Certification Training Program. Kim is currently a Muskegon Lakeshore Chamber of Commerce Ambassador, a position she has held for many years. She lives in Norton Shores with her husband Randy and fur baby Stella. Kim is also the Broker of elan Realty Lakeshore and enjoys riding her motorcycle and spending time with friends and family on the lake.

Stacey Van Eck Office Manager

Stacey Van Eck Office Manager

Stacey Van Eck is the Office Manager at SERVPRO of Muskegon. She started in Dec 2009 and has completed the SERVPRO Employee Certification Training Program. Stacey is a GVSU graduate, lives in Hudsonville with her husband & twins. She enjoys boating and photography.

Danielle Dykstra Customer Service Representative

Danielle Dykstra Customer Service Representative

Danielle Dykstra is a Customer Service Representative and is the first friendly voice you hear when calling in a loss at SERVPRO of Muskegon. She joined the team in June 2013, has completed the SERVPRO Employee Certification Training Program and assists with multiple office duties. Danielle lives in Norton Shores with her daughter and they are both equestrians.

Colleen Gibson Marketing Manager

Colleen Gibson Marketing Manager

Colleen Gibson is the Marketing Manager at SERVPRO of Holland/W. Ottawa Co and has been with the company since September of 2011. While working at SERVPRO, she has been very active with community events such as the Muskegon County Fire Prevention committee for the Sportsmen for Youth event and local Fire Prevention Open House events. Colleen is also a member of the Muskegon Adjuster's Association (who has donated over $120,000 to local charities over past 25 years), a Grand Haven Chamber Ambassador committee member, and volunteers at events when needed. Colleen is a mother of two humans and two fur babies and lives in Twin Lake. She enjoys long rides on the motorcycle, golfing, bowling and vacationing.

Barb Hermanson SMR

Barb Hermanson SMR

Barb Hermanson is one of our Marketing Representatives at SERVPRO of Muskegon. She is in the business of building quality relationships with our Insurance Agents, Fire Departments, Residential business contacts as well as small commercial businesses. Barb comes to SERVPRO of Muskegon with a positive attitude, great people skills and genuine desire to meet new people. She is a "true" people person! Barb is a mother and grandmother and loves spending time with family and friends. She has a love for dogs, cats, good wine, craft beer and living on the Lakeshore with her husband. 

Erik Bean CSMR/MSC

Erik Bean CSMR/MSC

Erik Bean is a Commercial Sales & Marketing Representatives/Marketing Support Coordinator at SERVPRO of Muskegon. He joined our marketing team in August 2018. Erik focuses on building relationships with decision makers in healthcare facilities, school systems, and large commercial properties thru face to face marketing and building strong relationships. Erik is also in charge of our online marketing campaigns, social media platforms, and website maintenance. Erik lives in Nunica with his wife. He enjoys hunting and playing multiple instruments in the church band when needed. 

Stella Mulder Greeter

Stella Mulder Greeter

Stella is the personal greeter of SERVPRO of Muskegon. She is not only a great judge of character which makes her an excellent protector of the office but she is sure to put a smile on your face no matter what kind of day you are having. Stella has been with SERVPRO since Nov 2011 and lives in Spring Lake with her human parents, Randy and Kim.