Recent Posts

Here to Help

11/27/2020 (Permalink)

SERVPRO technician explaining to customer Our IICRC Certified technicians are Here to Help

If you have ever experienced a loss to your home or business, you know how worrisome it can be.  More often then not, one of the first things you want to know is how the situation is going to get resolved.  One of our main priorities at SERVPRO of Muskegon is that our customers know and understand exactly what we are going to do to restore their home or business. Our IICRC Certified technicians are trained to keep customers updated and answer any question they may have.  Since restoration can be a complex process, we want to ensure that our customers know exactly what we are doing and why we are doing it.  We will be with you every step of the way.

If you experience a loss to your home or business, we are Here to Help!  Your property will be in good hands; call SERVPRO of Muskegon so we can make it "Like it never even happened." 231-733-7601

Winter Weather Worries

11/27/2020 (Permalink)

Burst pipe Burst pipe from freezing temperatures

Winter weather can bring about more issues than just slippery roads and a driveway to shovel.  Living in Michigan we are at risk for frozen pipes, which can create a major disaster to your home or business.

Frozen pipes occur when exposed to cold weather, such as those outside your house, or in areas such as basements, attics, garages, or kitchen cabinets.  A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused from the backflow of pressure between the water source and the blockage.

If winter weather causes water damage to your home or business, SERVPRO of Muskegon is only a call away, (231) 733-7601!  Our IICRC Certified technicians have the knowledge, experience and equipment to restore your property "Like it never even happened."

October: Fire Prevention Month

10/1/2020 (Permalink)

Burned appliances from a grease fire Burned stove and fridge from the grease fire

October is Fire Prevention Month and The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention.  The 2020 theme is, "Serve Up Fire Safety in the Kitchen!" October 4th-10th.  The most common type of cooking fire is cooking left unattended.  So the number one rule of cooking is, STAY IN THE KITCHEN when cooking and be extra attentive if cooking with oil or at high temperatures.

This renter in Whitehall, MI had a tradition with his son every Sunday to cook chicken wings and watch football.  Warming up the oil on the stove they stepped outside on the patio for a bit.  Before they knew it, the grease had caught fire and the house was in flames.

According to the U.S. Fire Administration, always keep a lid nearby when you cook.  If a small grease fire starts in a pan, slide the pan lid over the pan, turn off the burner and do not move the pan.  Leave the lid on until the pan has cooled to keep the fire from restarting.

If you do experience a fire, call SERVPRO of Muskegon to thoroughly clean your home.  We're "Ready for whatever happens." (231) 733-7601

Advanced Technology and Techniques

9/14/2020 (Permalink)

Desiccant Dehumidifier at a Local Church Desiccant Dehumidifier at a Local Church

We have seen major advancement in technology and techniques used in the restoration industry the past few decades.  These advancements allow SERVPRO of Muskegon professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure and monitor moisture levels.

  • Infrared cameras can help detect water through a wall, ceiling, or floor making for a more thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of water from your property.

  • Submersible and gas-powered pumps for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units efficiently remove water.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls and floors.  Proper drying helps to prevent swelling and warping of floors, walls and furniture.

  • High-speed air movers prompt moisture to evaporate at a faster rate.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Fire and water damage often cause strong odors.  The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

If you have experience water damage in your residence or business, call SERVPRO of Muskegon today, (231) 733-7601

September is National Preparedness Month

9/1/2020 (Permalink)

National Preparedness Month As we continue to respond to COVID-19, there is no better time to be involved this September.

Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month to promote the importance of family and community disaster planning.  This year's theme is, "Disasters Don't Wait.  Make Your Plan Today."  FEMA provides easy-to-use disaster planning guidelines, while home and business owners both can take advantage of free tools like the SERVPRO READY app.  The app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes.  Local business owners can take an additional preparedness step by designating SERVPRO of Muskegon as their disaster mitigation and restoration provider.  Our SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile (ERP) to be stored in the READY app.

Ready to start your READY Profile?  Call us today, (231) 733-7601.

Preparation is Key

8/25/2020 (Permalink)

Tornado and Lighting Are you prepared for severe weather?

Severe weather can be a scary thing.  Preparation is key to staying safe and minimizing impacts.  The following are a few tips from the National Weather Service to make sure you are prepared when the next severe weather hits:

  • Be Weather-Ready: Check the forecast regularly to see if you're at risk for severe weather.  Listen to local news to stay informed about severe thunderstorm watches and warnings.
  • Sign Up for Notifications: Know how your community sends warning.  Some communities have outdoor sirens.  Others depend on media and smart phones to alert residents to severe storms.
  • Create a Communications Plan: Have a family plan that includes an emergency meeting place and other pertinent information.  Pick a safe room in your home such as a basement, storm cellar or an interior room on the lowest floor with no windows.
  • Practice Your Plan: Conduct a family severe thunderstorm drill regularly so everyone knows what to do if a damaging wind or large hail is approaching.  Make sure all members of your family know to go to the meeting place when severe thunderstorm warnings are issued and don't forget pets if time allows.
  • Prepare Your Home: Keep trees and branches trimmed near your house.  If you have time before severe weather hits, secure loose objects, close windows and doors, and move any valuable items inside or under a sturdy structure.
  • Help Your Neighbor: Encourage your loved ones to prepare for severe thunderstorms.  Take CPR training so you can help if someone is hurt during severe weather.

If your home or business has experienced damage from a severe storm, call SERVPRO of Muskegon today, (231) 733-7601.

A New Clean

8/25/2020 (Permalink)

Certified: SERVPRO Cleaned Shield Make sure your customers know that you were Certified: SERVPRO Cleaned with our window shield

The COVID-19 pandemic has changed what it means to be clean.  This is why SERVPRO launched Certified: SERVPRO Cleaned.  It is a defensive cleaning program that we offer to commercial locations to address the current COVID-19 global pandemic.  It is a level of clean that goes far beyond janitorial or carpet cleaning.  It is a proactive viral pathogen cleaning.  When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you've selected a higher cleaning standard.

Many local municipalities are being proactive and have us fog their facilities weekly with our SERVPROXIDE, which is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses.

We are here to help your business reopen as soon as possible; call us for a consultation today, (231) 733-7601.

Gas Stove Safety

6/15/2020 (Permalink)

Although electric stoves are becoming popular, many homeowners still have gas stoves. When using a gas stoves, there are a variety of things you can do to ensure safety. Make sure that the flame is only on when you are cooking. If there is nothing on the stove, the burner should be off. Regularly clean your stove to prevent food buildup and a possible fire hazard. Make sure you use the right utensils that are designed for stoves. Monitor the carbon monoxide that your stove produces. Be careful when cooking and use oven mitts and other safety tools. Regularly check for gas leaks. Keep flammable objects away from your gas stove. Have a fire extinguisher handy should something happen. Install smoke alarms to warn of any accidental fires. Install a range hood to allow proper ventilation. Always make safety a priority!

Cleaning Your Fireplace

6/3/2020 (Permalink)

Now that winter is over, many individuals are starting to clean their fireplace. When doing this, there are multiple things that you should take into account. First, you should make sure that the fireplace is cool. If you have had a fire recently, it is best to wait at least a day before cleaning the ash and soot out. This can prevent you from getting burnt or starting an accidental fire. Before you begin cleaning, be sure to lay down a towel at the base of the fireplace. This will prevent ash and soot from getting on your carpet. When you empty the ash into a waste bin, do so gently to prevent it from flying around. Once everything is clean and disposed of, consider vacuuming the carpet and upholstery. This will remove any sneaky ash that found its way out.

Hailstorm Tips

6/3/2020 (Permalink)

We can experience a wide variety of severe weather in Michigan. It may not be super common, but thunderstorms often accompany hailstorms. Hailstorms are known to knock out power, so it is always best to have a plan in place. This includes having a survival kit with flashlights, a radio, water, etc. It is always best to be aware when severe weather is coming as well. Pay attention to future forecasts and always prepare for the worst. When a hailstorm is approaching, go indoors and remain inside until the storm has passed. If you have a garage, it is best to move vehicles inside as well. Also, keep pets indoors as hail can widely vary in size. When the storm has passed, be sure to check your roof for any damage. You do not want surprise water damage when the next storm rolls through!