Recent Posts

Preventing a Cooking Fire in your Lakewood Club Home

9/21/2021 (Permalink)

Melted light fixture from cooking fire This kitchen light fixture was heavily damaged from a grease cooking fire.

According to the National Fire Protection Association (NFPA), cooking fires are the number one cause of home fires and home injuries.  The leading cause of fires in the kitchen is unattended cooking.  A tenant in this Lakewood Club home was preparing to cook french fries on the stove.  While heating up the grease a friend stopped by distracting them.  The tenant was outside for a significant amount of time and came back to flames; the grease had gotten so hot that it had caught fire.  The following are a few cooking safety tips from the NFPA:

  • Stay alert!  If you are tired or have consumed alcohol, don't use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food.  If you leave the kitchen, even for a short period of time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire away from the stovetop, such as oven mitts, wooden utensils, food packaging, and towels.

If you do have a small grease cooking fire and are confident to fight it yourself, smother the flames by sliding a lid over the pan and turn off the burner.  Leave the pan covered until it is completely cooled.

If your home has been affected by a cooking fire call SERVPRO of Muskegon today, 231-733-7601, we are Here to Help®

The Difference is in Our People

9/9/2021 (Permalink)

Collage of employees Our trained staff makes the difference.

When it comes to disaster recovery, we are not the only company in town, but there's a reason why so many homeowners and businesses choose SERVPRO of Muskegon to recover from water, fire, mold, and flood damage.

We Invest in Our Employees

SERVPRO of Muskegon invests in having the most knowledgeable employees in the business.  Educating our team is a high priority.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industry.  Our technicians study these high standards and best practices in water restoration, fire restoration, mold remediation, and other cleaning and restoration courses.  These courses help them to be well-prepared to handle any disaster quickly and effectively.

Employee Certification Training

The SERVPRO HeroReady Production Technician learning path is a self-paced program designed for technicians to further their knowledge and training in crew training, fire restoration, water restoration, and advanced structural drying.  Certification is awarded after successful completion of course materials and exams.

From initial and ongoing training, rest assured our staff is equipped with the knowledge to restore your property.  If your home or business suffers water, flood, storm, fire, or mold damage, know that you're in good hands with the SERVPRO of Muskegon team.

SERVPRO of Muskegon is Here to Help® 24/7/365, 231-733-7601

Prepare to Protect

9/1/2021 (Permalink) National Preparedness Month graphic September: National Preparedness Month

Every September, puts together a different theme for National Preparedness Month (NMP).  The 2021 theme is, "Prepare to Protect.  Preparing for disasters is protecting everyone you love."  The following are weekly themes for your family to focus on:

Week 1: Make A Plan

Talk to your friends and family about how you will communicate before, during, and after a disaster.

Week 2: Build A Kit

Gather supplies that will last for several days after a disaster for everyone living in your home.  Don't forget to consider the unique needs each person or pet may have in case you have to evacuate quickly.

Week 3: Low-Cost Prep

Limit the impacts that disasters have on you and your family.  Know the risk of disasters in your area.  Learn how to make your home stronger in the face of storms and other common hazards.  Check your insurance coverage to make sure it is up-to-date.

Week 4: Teach The Youth

Talk to your kids about preparing for emergencies and what to do in case you are separated.  Reassure them by providing information about how they can get involved.

If a disaster strikes your home in Whitehall, call SERVPRO of Muskegon, 231-733-7601, we are Here to Help®

Basement Flooded? Immediate Actions to Take

8/13/2021 (Permalink)

Basement flood in Whitehall This flooded basement in Whitehall was caused by a recent rain storm.

With all of the heavy rains recently we have been receiving many calls about flooded basements.  Many homes have fully finished basements, like this home in Whitehall.  The following are some tips if you encounter a flood in your basement.

  • If you have electronic devices or appliances in the basement, do not enter until you have shut the power off to your home.
  • Once electronic devices are removed or unplugged, start extracting as much water as you can.  If your sump pump failed, you may need to buy a new one to drain the water.  Removing the water as quickly as possible is key.
  • Next you will need to remove all damp/wet objects, such as furniture, to an area where they can dry out.  Carpet and carpet pad should be removed if the water was from outside or sewage.
  • After all damp items have been removed from the area the drying process should start immediately.  Air movers and dehumidifiers will help dry your basement the fastest and minimize chances of mold growth.

Too overwhelmed by these tips?  SERVPRO of Muskegon has IICRC trained professionals and industrial equipment to make sure that the job is done right.  We are Here to Help.

Is your basement flooded?  SERVPRO of Muskegon can help, 231-733-7601

Understanding the Mold Mitigation and Remediation Process

8/5/2021 (Permalink)

Mold Containments in Muskegon Home SERVPRO of Muskegon, Here to Help your mold problems.

When your Muskegon home or business experiences water intrusion, like a roof leak or a leaking water line, mold can quickly become a problem.  Mold can potentially cause significant damage to your property and can affect your health.  Fortunately, SERVPRO of Muskegon has the industry training, protective gear, and specialized equipment necessary to handle your mold problem.  Every mold damage scenario is different but the following steps illustrate a "typical" mold removal process.

  1. The mold cleanup and remediation process begins when you call SERVPRO of Muskegon.  We will ask a series of questions to help determine the necessary equipment, resources, and personnel needed for the job.
  2. At your property we will carefully inspect for signs of mold using technology designed to detect hidden water sources and will provide an estimate for the work that will be performed.
  3. Starting the job, our certified technicians will place containments to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep mold spores from spreading during the cleanup process.
  4. Our technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of mold spores while the mold remediation is in progress.
  5. The amount of mold growth and the types of surfaces on which the mold appears affects the mold remediation process.  Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.  Removing and disposing of mold infested porous materials, such as drywall and flooring, may be necessary to remediate heavy mold growth.
  6. SERVPRO of Muskegon can also clean furniture, curtains, and other restorable items affected by mold using a variety of cleaning techniques to clean and sanitize your items.
  7. Restoration may entail minor or major repairs depending on the level of mold damage.

See mold growth in your Muskegon home or business?  Call SERVPRO of Muskegon today for a consultation, 231-733-7601

Toilet Overflow Tips For Your Muskegon Home

7/12/2021 (Permalink)

Toilet with lid lifted SERVPRO of Muskegon is Here to Help after a toilet overflow.

It is likely that your Muskegon home will experience a toilet overflow at some point in your life.  The following are some tips to stop an overflow the proper way:

  1. Remove the lid from the toilet tank, reach inside the tank and lift up the bottom of the fill valve or float to stop the water from refilling.  Rig the float to stay up to prevent it from refilling the toilet.
  2. Turn off the water supply to the toilet.  It is usually a valve located at the base of the toilet near the floor.  If you cannot locate the valve or are unable to turn it off, proceed to step three.
  3. Turn off the home's main water supply.

If your toilet is overflowing, do not attempt to flush the toilet.  If you believe that you have a plumbing issue, do not attempt to perform the work yourself; hire a licensed plumber to check your pipes.

Have you experienced water damage from a toilet overflow?  Call SERVPRO of Muskegon today, 231-733-7601, we are Here to Help!

Celebrate Summer Safely in North Muskegon

6/14/2021 (Permalink)

Male grilling hot dogs on charcoal grill Celebrate Summer safely this season with these tips.

Summer's in North Muskegon, MI make you think of beach days, camping, and grilling out with family and friends.  SERVPRO of Muskegon hopes you stay safe and have an amazing summer.  Consider the following tips, provided by the National Fire Protection Association (NFPA), to keep you and your family safe this upcoming season.

  • When using a charcoal grill, only use starter fluids that are designed for barbecue grills.  Also, do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks.  Applying soapy water to the hoses will easily and safely reveal any leaks.
  • When camping, always use a flame-retardant tent and set up camp far away from the campfire.
  • Always build a campfire downwind from the tent area.  Clear vegetation and dig a pit before building the fire.  Extinguish the fire before going to sleep or leaving the campsite.
  • Store liquid fire starter (not gasoline) away from tents and the campfire, and only use dry kindling to freshen an existing campfire.

If your property experiences a fire from a grill mishap, call SERVPRO of Muskegon today, 231-733-7601

Tornado Preparedness in Norton Shores

6/1/2021 (Permalink)

Tornado hitting ground Tornado preparedness is key this season.

In Norton Shores, tornadoes mostly occur in the months of April, May, June, and July.  The average tornado is grounded for less than 10 minutes and travels about 5 miles.  A typical tornado as it touches the ground averages 200 to 400 yards, averaging winds of 71-125 mph in Michigan.  Use the following tips to learn how to prepare for a tornado and to keep you, your loved ones, and property protected this season.

Tornado Warning Signs

Tornadoes can form without much warning.  Make sure to stay alert and pay attention when a tornado watch or warning is issued in your area.  If you see any of the following signs, take shelter immediately:

  • A funnel cloud
  • Roaring noises
  • Dark skies, potentially tinted green
  • Debris
  • Hail

Tornado Safety Preparation Tips

Properly preparing your home for disaster is one of the easiest ways to keep your family safe in case of a tornado.  The following are some key tips:

  • Designate a safe room - this area can be a storm cellar, a basement, or a room on the lowest level of your home without any windows, such as a closet.
  • Put essentials in your safe room - have an emergency kit full of food, water, important documents, and life-saving supplies readily available in your safe room.
  • Remove outdoor items - debris, dead trees, and furniture are likely to get picked up by the wind and thrown into your home.  Secure or remove as many outdoor items on your property as possible.
  • Contact your insurance agent - it is important to understand what kind of damage is and is not covered under your homeowner's insurance.

Have damage after a storm?  Call SERVPRO of Muskegon, we are Here to Help, 231-733-7601

Whitehall Residents: We Specialize in Flooded Basement Cleanup and Restoration

5/24/2021 (Permalink)

Flooded basement This Whitehall home's basement flooded due to a broken shut off valve.

A basement can flood at any time, although flooding most often occurs during heavy rainfall.  Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level.  There are a number of reasons why your Whitehall basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 231-733-7601

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure.  Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home's integrity.  It's worth making a call to SERVPRO of Muskegon and let our trained, professional crews handle the situation safely and correctly.  We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We're a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly - One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded?  Call Us Today - We're Ready To Help 231-733-7601

Storm Season in Twin Lake; Are You Prepared?

5/17/2021 (Permalink)

Thunderstorm with lightning Thunderstorm Watch, Thunderstorm Warning. Do you know the difference?

In Twin Lake, storm season  is here.  It typically starts in late March, peaks in July, and runs through August into early September.  This is due to the warmer weather bringing moisture and humidity to the air, which brings instability to the atmosphere, resulting in the potential for severe weather.  Summers in West Michigan mean fun and sun but also can bring thunderstorms, strong winds, and the occasional power outage.  The following are some tips from The National Weather Service to make sure you and your family stay safe this spring and summer:

Know the difference between a severe thunderstorm watch and a severe thunderstorm warning.

Severe Thunderstorm Watch - a storm is possible and near the watch area.  Monitor the situation and be prepared to act if a warning is issued.

Severe Thunderstorm Warning - severe weather has been reported by spotters or indicated by radar; an imminent danger to your safety and property is present.  Take cover in a solid building or vehicle with the windows closed.

Have an emergency plan and kit in place.

Severe weather is at its worst when it catches us by surprise; that is why having an emergency plan in place is crucial.  Make sure to consider all weather events that are most likely to happen in your area.  Items to have in your emergency kit include: battery-operated flashlight with extra batteries, weather radio, first-aid kit, a three to five-day supply of bottled water and non-perishable food, blankets, sleeping bags, and cash. 

The National Weather Service is predicting more than average rain this spring for Michigan, with temperatures expecting to be higher than average.  Now is the time to make your emergency plan and gather your items for your emergency kit.

If your home or business experiences damage from a storm, call SERVPRO of Muskegon to make it "Like it never even happened." 231-733-7601