Recent Posts

Preventative Maintenance

3/16/2020 (Permalink)

There are many preventative maintenance steps that you can take to help prevent water damage. 


  • Be patient after you flush to ensure that an overflow isn't imminent
  • Twice a year, inspect a toilet’s components, such as the fill, supply, and flush valves, and the supply line. Make sure you can turn off the supply. If you have older screw type valves that are hard to turn or start leaking, consider replacing them with simpler ball valves that are easy to shut off quickly

Water Heater:

  • Get an annual inspection from a plumbing professional including the shut-off valve and all piping. Signs of broken valves and loose or wet joints and rust are a sign that more severe damage is coming

Washing Machine:

  • Inspect your supply line hose regularly to look for signs that it is ready to fail 
  • Replace supply lines every 5 years


  • Never pour grease down your drain
  • Call a professional if you notice signs of a plumbing problem

Coronavirus Safety

3/13/2020 (Permalink)

The World Health Organization has officially declared the Coronavirus a pandemic. In light of this situation, we have developed specific steps to assist with managing the illness. Our crew can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. Do not hesitate to reach out if you have any questions or if we can help in any way.

SERVPRO of Muskegon: 231-733-7601

For additional information regarding COVID-19, please see the following links: 

Document Your Utilities

2/24/2020 (Permalink)

There is a wide variety of responsibilities that goes into owning a business. One of which is knowing your facility inside and out. There are times that you will not be onsite to assist should something go wrong, so it is crucial to have all the important information about your facility organized. It is not uncommon to speak with a business owner who does not know the location of the main water shutoff, gas shutoff, electric shutoff, etc. Knowing this information can help mitigate a loss immensely. If a pipe break causes your business to flood, mere seconds are costly. Make it a priority that managers, maintenance personnel, and other employees know where the utility shutoffs are and who they need to call should something happen.

Leaky Appliances

2/24/2020 (Permalink)

Water damage that tends to be one of the least noticeable is when an appliance is leaking. An appliance leak can go unnoticed for months causing serious damage to your home. Unfortunately it is not only water damage that you have to be concerned about, but also the mold that it can produce. If you discover a leaky appliance, it is very important to know whether or not it has produced mold. If you smell a musty odor around the affected area, it is likely that mold growth has begun regardless of whether it is visible. Mold does not need light to grow so it is common to find it in damp and dark areas. Moisture and mold that is left unresolved can result in severe structural damage.

What Can You Handle?

2/24/2020 (Permalink)

When speaking with local businesses throughout Muskegon, the focus of discussion is often water and fire damage. We often hear the phrase "We handle all our stuff in-house". Although well prepared and well funded maintenance crews are able to manage most scenarios, there are times when a loss can just be too much. That is where we come in. Our highly trained team of technicians have the experience and equipment to perform even the most extensive restoration jobs. Much of these large scale disasters require specialty restoration equipment that most maintenance teams do not have on-hand. That is why we encourage local businesses to have a go-to restoration company that can help in their time of need. A loss tends to happen at the most inconvenient times and action is often required immediately.

Dryer Fires

2/24/2020 (Permalink)

Believe it or not, clothes dryers are a real fire hazard. There are approximately just under 3,000 clothes dryer fires in the US per year. Luckily, there are some precautions that you can take to help prevent such a disaster. 

  • Have the dryer professionally installed. The technicians who install the appliance tend to be knowledgeable about the units and familiar with most of the manufacturing recommendations.
  • Have the dryer regularly serviced. Failure to clean the dryer properly is the leading cause of dryer fires. Much of this is ensuring the lint trap and surrounding area is clean and the venting system is inspected.

Dryers are one of the most dangerous appliances and need to be regularly maintained. If you have not serviced your dryer in multiple years, it should be high on your priority list.

The Dark Side Of Candles

2/24/2020 (Permalink)

Most homeowners burn candles on a somewhat regular basis. No matter how much you enjoy the aroma and ambiance, candles are a real danger for multiple reasons. The first is obviously a fire risk. You should never burn candles near flammable materials and should always keep them out of reach of children and pets. The second, less obvious danger, is soot damage. A smoldering candle has the ability to do some serious damage. Soot, which is chiefly made up of carbon, can coat your walls, carpet, furniture, blinds, drapes, contents, and more. It also has the ability to enter the ventilation system and blow throughout your home. If a smoldering candle has left you with soot damage, it is important to not attempt to clean it yourself. Incorrect cleaning of soot can result in further damage.

Restaurant Fires

2/20/2020 (Permalink)

If you are a restaurant owner, you fully understand the fear of experiencing a fire. Whether large or small, it can easily put you out of commission for an extended period of time or even shut your doors for good. With your business heavily relying on being open to the public, we make it our priority to get you back running as quickly as possible. We have experience restoring all different sized commercial properties after a fire loss. We ensure that you will stay informed every step of the way to make the process as smooth as possible. No job is too big or small for us to handle. We always make sure that our customers are both safe and satisfied when our work is completed.

Musty Smell

2/20/2020 (Permalink)

There are a variety of ways that moisture can get into your facility. Unfortunately, some moisture isn't easily detected until you discover the presence of mold. Mold can primarily be discovered through visibly seeing it or smelling a musty odor. If you own a business of any kind, it is always a priority to ensure the safety of your customers. Mold has the ability to grow very quickly after experiencing water damage and should be addressed immediately. If you are unsure what is causing the mold, we can often times assist in that as well. Our technicians have the tools and experience to discover the presence of hidden moisture that could be the root of the problem. If mold is discovered in your facility, trust the professionals to successfully remediate it. If not performed correctly, mold can easily spread and become a larger problem.

Below Freezing Dangers

2/11/2020 (Permalink)

It is winter in West Michigan and that means there are a variety of things that could go severely wrong and cause damage to your home or business. One of the most common issues are frozen pipes. Here are the pipes that are most likely to freeze:

  • Pipes that run outside
  • Water supply pipes in unheated interior areas like basements, crawl spaces, attics, garages, or kitchen cabinets
  • Pipes that run against exterior walls that have little or no insulation

It is important to keep an eye on areas that house these pipes throughout the winter to ensure there are no issues. If you fear that you are at high risk for frozen pipes, add extra insulation to your home as well as insulation around the pipes themselves. The cost to prevent frozen pipes is minor compared to the damage they can produce.