Recent Posts

Puffback Season

10/7/2019 (Permalink)

If you are a homeowner, you are probably familiar with puffbacks. With the temperatures in West Michigan beginning to drop, homeowners are starting to fire up their furnaces to keep warm. A puffback occurs when a furnace or boiler does not ignite properly and allows oil or gas vapors to build up in the ignition chamber. When it finally ignites, this creates a puffback and can blow smoke throughout your home. Puffbacks, especially from oil-firing equipment, make for a very messy cleanup. If you experience a puffback, do not attempt to clean it yourself. Our technicians have experience cleaning puffbacks safely to prevent further damage to your home. We will ensure that you understand the process every step of the way and make it "Like it never even happened."

Candle Safety

10/7/2019 (Permalink)

With colder weather making its way to West Michigan and the holidays approaching quickly, we all love lighting our favorite fall candles. What many individuals do not consider are the dangers that come along with having them in the home. There are three primary safety tips for candles:

  1. Never leave a burning candle unattended. If you have to leave the house for any reason, be sure that the candle is blown out before departing.
  2. Never burn a candle on or near anything that might catch fire. Be sure to keep candles away from items such as curtains, towels, paper towel, tissues, and more.
  3. Keep candles our of the reach of children and pets. This will help prevent accidental burns as well as knocked over candles that can result in a fire.

Emergency Ready Profile

10/7/2019 (Permalink)

When it comes to commercial facilities, many individuals do not realize how important it is to be aware of where your utility shutoffs are. If you have never experienced a broken pipe, gas leak, electrical malfunction, or more, knowledge of your utility shutoffs might not be very high on the priority list. When something does occur, minutes can easily turn into thousands of dollars of damage. To ensure that our customers are prepared for what might happen, we create complimentary Emergency Ready Profiles. This free service is a tool that will house all the important information about your facility. A representative from our franchise will come in and take pictures of your utility shutoffs, write down locations, collect vendor information, and more to all be housed in an online profile. This profile can be accessed via desktop computer, laptop, mobile app (iPhone & Android), and even printed off. If you are interested in this free service for your business, give us a call at:


Understanding The Process

9/9/2019 (Permalink)

There are a variety of worries one can have when experiencing a loss to their home or business. Probably the most common worry is "How is this situation going to get resolved?" We understand that the best way to put our customers at ease is informing them on what, how, and why. We make sure that they know what we are going to do, how we are going to do it, and why we are doing do it a specific way. This makes sure that our customers know what to expect when the job is finished. Since restoration is a complex process, our technicians take the time to answer any questions that the home or business owner may have. We want our customers to know that their property is in good hands! 

Be Prepared

9/4/2019 (Permalink)

What is worse than experiencing a loss to your home or business? Experiencing a loss and not being prepared. Although we do not like to think about it, we need to understand that anything could happen to our home or business at any given moment. Do you have quick access to contractor contact information? Do you know what steps to take when experiencing a loss? All of these are questions you should be asking yourself before something happens to ensure that you are prepared. During a loss, things can easily get chaotic and may leave you confused and not knowing what to do. As a business owner, the amount of loss time easily stems from how prepared you are to handle these sorts of things. We encourage all customers to ask yourselves the question "What would you do if...". Be prepared for whatever might come your way.

High Winds

8/5/2019 (Permalink)

With summer storms often come straight line winds. Straight line winds, similar to a tornado, have the ability to cause serious structural damage. Fallen trees and large branches can easily puncture a roof. We have dealt with many cases in which a home has suffered roof damage during a storm resulting in large amounts of water pouring into the home. If your roof suffers damage during a storm, get it repaired as soon as possible. The longer the roof remains damaged, the more likely you will need water restoration. Once the roof has been repaired, ensure that no water has found its way into your home. Moisture has the ability to seep into drywall and other areas that are undetectable without professionally equipment. If you feel that your home or business has experienced water damage, call today!

Have Water or Flood Damage?
Call Us Today – (231) 733-7601

There When You Need Us

8/5/2019 (Permalink)

When you are in need of restoration services, time is usually of the essence. We are here to help. With our years of restoration experience, we have extensive knowledge on the damage that can occur if specific situations are not addressed immediately. Water can quickly make its way through levels of a building, wick into drywall, begin generating mold growth, and more. When you need somebody NOW, we are here to help. We have somebody on call 24/7 to ensure that you get to speak to a real person and can receive immediate response if necessary. It is not uncommon for disasters to strike at the most inconvenient times. If that is the case, we are just a call away. We truly are faster to any size disaster.

Home Fire Safety

8/5/2019 (Permalink)

Many individuals do not consider how important it is to be adequately equipped for a house fire until they have experienced one. A very important piece of home fire safety is having smoke alarms. Not only is it important to have smoke alarms, but to also ensure that they are working properly. Smoke alarms should be installed in every bedroom and outside sleeping areas. It is recommended that you test your smoke alarms at least once a month. A smoke alarm being present will do no good if it is not working. Replace your alarms every 10 years. Smoke alarms are relatively inexpensive and well worth the lives they can save. It is also very important to ensure that everyone in the home knows the alarm sound and what to do should they hear it. Protect yourself and your family by investing the time and money into smoke alarms.

Storm Safety

6/28/2019 (Permalink)

When it comes to thunderstorms, especially those with a large amount of lightning, things can easily become dangerous. That is why the CDC offers some great tips on how to exercise proper safety during storms. If it begins to storm, try to postpone your trip or activity and head indoors to an enclosed shelter. They also highlight the 30-30 rule which means that after you see lightning, start counting to 30. If you hear thunder before you reach 30, go indoors. Suspend activities for at least 30 minutes after the last clap of thunder. Even being indoors still has some safety risks during violent thunderstorms. One of the main things to remember is to stay away from concrete floors and walls. Lightning has the ability to travel through any metal wires or bars in concrete floors or walls that can result in serious injury. Exercise storm safety at all times!

Post-Fire Odors

6/27/2019 (Permalink)

Summer time is here and many of us will enjoy a nice evening next to a campfire at some point. Ever realize just how strong of an odor the smoke has left on your clothing? Now imagine that odor being throughout your entire home. When a house fire occurs of any magnitude, it is devastating. Even if there is not a large amount of structural damage, smoke and soot can leave you feeling helpless and overwhelmed. Luckily, we are here to help! Our technicians have the training and equipment needed to restore your home to pre-fire condition. We will keep you informed along the whole process on what we are doing and what it will result in. If your home is in need of a post-fire deodorization, give us a call!

SERVPRO of Muskegon: 231-733-7601