Recent Posts

Toilet Overflow Tips For Your Muskegon Home

7/12/2021 (Permalink)

Toilet with lid lifted SERVPRO of Muskegon is Here to Help after a toilet overflow.

It is likely that your Muskegon home will experience a toilet overflow at some point in your life.  The following are some tips to stop an overflow the proper way:

  1. Remove the lid from the toilet tank, reach inside the tank and lift up the bottom of the fill valve or float to stop the water from refilling.  Rig the float to stay up to prevent it from refilling the toilet.
  2. Turn off the water supply to the toilet.  It is usually a valve located at the base of the toilet near the floor.  If you cannot locate the valve or are unable to turn it off, proceed to step three.
  3. Turn off the home's main water supply.

If your toilet is overflowing, do not attempt to flush the toilet.  If you believe that you have a plumbing issue, do not attempt to perform the work yourself; hire a licensed plumber to check your pipes.

Have you experienced water damage from a toilet overflow?  Call SERVPRO of Muskegon today, 231-733-7601, we are Here to Help!

Celebrate Summer Safely in North Muskegon

6/14/2021 (Permalink)

Male grilling hot dogs on charcoal grill Celebrate Summer safely this season with these tips.

Summer's in North Muskegon, MI make you think of beach days, camping, and grilling out with family and friends.  SERVPRO of Muskegon hopes you stay safe and have an amazing summer.  Consider the following tips, provided by the National Fire Protection Association (NFPA), to keep you and your family safe this upcoming season.

  • When using a charcoal grill, only use starter fluids that are designed for barbecue grills.  Also, do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks.  Applying soapy water to the hoses will easily and safely reveal any leaks.
  • When camping, always use a flame-retardant tent and set up camp far away from the campfire.
  • Always build a campfire downwind from the tent area.  Clear vegetation and dig a pit before building the fire.  Extinguish the fire before going to sleep or leaving the campsite.
  • Store liquid fire starter (not gasoline) away from tents and the campfire, and only use dry kindling to freshen an existing campfire.

If your property experiences a fire from a grill mishap, call SERVPRO of Muskegon today, 231-733-7601

Tornado Preparedness in Norton Shores

6/1/2021 (Permalink)

Tornado hitting ground Tornado preparedness is key this season.

In Norton Shores, tornadoes mostly occur in the months of April, May, June, and July.  The average tornado is grounded for less than 10 minutes and travels about 5 miles.  A typical tornado as it touches the ground averages 200 to 400 yards, averaging winds of 71-125 mph in Michigan.  Use the following tips to learn how to prepare for a tornado and to keep you, your loved ones, and property protected this season.

Tornado Warning Signs

Tornadoes can form without much warning.  Make sure to stay alert and pay attention when a tornado watch or warning is issued in your area.  If you see any of the following signs, take shelter immediately:

  • A funnel cloud
  • Roaring noises
  • Dark skies, potentially tinted green
  • Debris
  • Hail

Tornado Safety Preparation Tips

Properly preparing your home for disaster is one of the easiest ways to keep your family safe in case of a tornado.  The following are some key tips:

  • Designate a safe room - this area can be a storm cellar, a basement, or a room on the lowest level of your home without any windows, such as a closet.
  • Put essentials in your safe room - have an emergency kit full of food, water, important documents, and life-saving supplies readily available in your safe room.
  • Remove outdoor items - debris, dead trees, and furniture are likely to get picked up by the wind and thrown into your home.  Secure or remove as many outdoor items on your property as possible.
  • Contact your insurance agent - it is important to understand what kind of damage is and is not covered under your homeowner's insurance.

Have damage after a storm?  Call SERVPRO of Muskegon, we are Here to Help, 231-733-7601

Whitehall Residents: We Specialize in Flooded Basement Cleanup and Restoration

5/24/2021 (Permalink)

Flooded basement This Whitehall home's basement flooded due to a broken shut off valve.

A basement can flood at any time, although flooding most often occurs during heavy rainfall.  Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level.  There are a number of reasons why your Whitehall basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 231-733-7601

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure.  Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home's integrity.  It's worth making a call to SERVPRO of Muskegon and let our trained, professional crews handle the situation safely and correctly.  We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We're a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly - One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded?  Call Us Today - We're Ready To Help 231-733-7601

Storm Season in Twin Lake; Are You Prepared?

5/17/2021 (Permalink)

Thunderstorm with lightning Thunderstorm Watch, Thunderstorm Warning. Do you know the difference?

In Twin Lake, storm season  is here.  It typically starts in late March, peaks in July, and runs through August into early September.  This is due to the warmer weather bringing moisture and humidity to the air, which brings instability to the atmosphere, resulting in the potential for severe weather.  Summers in West Michigan mean fun and sun but also can bring thunderstorms, strong winds, and the occasional power outage.  The following are some tips from The National Weather Service to make sure you and your family stay safe this spring and summer:

Know the difference between a severe thunderstorm watch and a severe thunderstorm warning.

Severe Thunderstorm Watch - a storm is possible and near the watch area.  Monitor the situation and be prepared to act if a warning is issued.

Severe Thunderstorm Warning - severe weather has been reported by spotters or indicated by radar; an imminent danger to your safety and property is present.  Take cover in a solid building or vehicle with the windows closed.

Have an emergency plan and kit in place.

Severe weather is at its worst when it catches us by surprise; that is why having an emergency plan in place is crucial.  Make sure to consider all weather events that are most likely to happen in your area.  Items to have in your emergency kit include: battery-operated flashlight with extra batteries, weather radio, first-aid kit, a three to five-day supply of bottled water and non-perishable food, blankets, sleeping bags, and cash. 

The National Weather Service is predicting more than average rain this spring for Michigan, with temperatures expecting to be higher than average.  Now is the time to make your emergency plan and gather your items for your emergency kit.

If your home or business experiences damage from a storm, call SERVPRO of Muskegon to make it "Like it never even happened." 231-733-7601

How to Protect Yourself in Montague, MI During a Power Outage

5/10/2021 (Permalink)

Man holding flashlight Be ready for a power outage with these tips.

Power outages can be stressful not knowing when power will be restored to your Montague home.  Check out these power outage tips from to be ready for the next outage.

  • Have enough nonperishable food and water on hand.
  • Keep freezers and refrigerators closed.  Throw out food if temperatures reach 40 degrees or higher inside the refrigerator or freezer.
  • Use a generator, but ONLY outdoors and away from windows.
  • Do not use a gas stove or oven to heat your home.
  • Disconnect appliances and electronics to avoid damage from electrical surges.
  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.
  • Have enough flashlights for every household member with backup batteries.
  • Check with local officials about heating and cooling locations open near you.

Experienced damage to your home after a storm?  Call SERVPRO of Muskegon, we are Here to Help, 231-733-7601

Emergency Storm Damage Assistance in Ravenna, MI

5/3/2021 (Permalink)

Ceiling caving in from water damage We are Here to Help after the storm.

Storm damage does not always strike during regular business hours, so that is why SERVPRO of Muskegon is available 24 hours a day, 365 days a year with our on-call emergency service.  We are Here to Help Ravenna homeowners secure their property and start mitigation after an emergency event promptly.

SERVPRO of Muskegon can provide temporary protective measures to prevent additional damage to your property after a disaster.  If after a fire or flood your contents need to be removed from your affected property during the restoration process, SERVPRO of Muskegon can pack your contents and move them to our warehouse for storage until the restoration process is complete.  Once restoration is complete, your contents are returned to your property.

Has your home experienced damage from a recent storm?  Call SERVPRO of Muskegon to help, 231-733-7601

Cloverville Smoke and Soot Cleanup

4/30/2021 (Permalink)

Bathroom counter covered with smoke and soot Smoke and Soot Damage Can Cause a Pervasive Odor in Your Cloverville Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor.  Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke - wet and dry.  As a result, there are different types of soot residue after a fire.  Before restoration begins, SERVPRO of Muskegon will test the soot to determine which type of smoke damage occurred.  The cleaning procedures will then be based on the information identified during pretesting.  Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today - 231-733-7601

Common Types of Storm Damage in Lakewood Club, MI

4/21/2021 (Permalink)

Hail on grass Hail is one type of damage a storm can cause to your business or home.

Weather can be unpredictable and severe storms can come out of nowhere.  When storms blow through Lakewood Club, they bring all sorts of conditions with them.  The following are a few basic types of damage a storm can cause to your home or business:


Strong gusts of wind can harm your house or business in different ways.  It can lift shingles from your roof, leaving it exposed to the elements and further damage.  Winds can also carry debris and when that debris comes in contact with your business or home at a high speed, it can cause cracks and holes in siding and windows.


Heavy rainfall can cause street flooding as well as flooding inside your home or business.  Water wants to find the lowest point so it can find its way into your home from the ground level or a crack in your roof.  Make sure to call SERVPRO of Muskegon if your home or business suffers from water damage to make sure it is mitigated properly.


Hail damage is difficult to identify the cause because the next day it melts away.  Depending on the size of hail, it can cause cracks and holes in siding, knock loose roofing materials, or shatter and chip windows.

If your home or business has suffered storm damage, call SERVPRO of Muskegon to make it "Like it never even happened." 231-733-7601

Fire Pit Safety For Your Fruitport, MI Home

4/12/2021 (Permalink)

Fire in fire pit Check out these fire pit safety tips before lighting up.

Warmer weather is here which means backyard barbeques and bonfires.  Before lighting up an inferno, check out these fire pit safety tips to keep you and your Fruitport home safe.

  • Check Wind Conditions Before starting up a blaze in your fire pit, check the local weather conditions.  Do not use your fire pit on unusually windy days, as the wind can make it difficult to light the kindling and could blow sparks to surrounding brush or structures, potentially starting a fire.
  • Build the Fire in the Open Never light your fire pit when it is underneath the overhand of a building or beneath trees.  Keep the immediate area around the pit clear of yard waste and other flammable materials.  Sparks can blow out of the fire and ignite nearby structures, dry wood, or leaves potentially causing a fire emergency.
  • Never Burn Construction Lumber To fuel your fire, use wood from around your home or season hardwood kindling and logs.  Never use construction materials such as plywood, MDF, pressure-treated boards and posts, or chemically treated wood pallets.  These are treated with chemical resins, adhesives, and other substances that emit toxic fumes when burned.
  • Be Ready to Extinguish Flames Everyone enjoys a good fire but they can be unpredictable.  Make sure to keep a shovel and water close by just in case.  In an emergency, you can use the water to extinguish the fire and the shovel to smother the flames by throwing dirt on them.
  • Never Leave a Fire Unattended Never leave your fire unattended, even after it has died down and only glowing embers remain.  Tiny flames are still a potential threat as they can rekindle a fire.  Almost-extinguished fires have been responsible for some of the most severe wildfires in U.S. history.  Make sure to pour water over live embers and turn logs to make sure all sides have stopped burning.

If your home experiences fire damage, call SERVPRO of Muskegon, we are Here to Help, 231-733-7601