Recent Posts

Prepare Yourself And Your Pets For A Storm In Twin Lake, MI

5/14/2022 (Permalink)

Stella the dog sitting with her mini Stella stuffed animal Make sure everyone is prepared for a storm, fur kids included.

Severe weather can turn a normal day into a catastrophe.  There are several emergency plans that you can follow to keep your family safe, but have you thought about your pets?  Have you planned for them?  Below are some tips to keep your family safe, animal kids included:

  • Create a Plan - if an emergency arises and you need to leave your home, do you have a plan on where you and your pets will stay?  Make a list of hotels that are pet friendly and talk with friends and family to see if they would be willing to accommodate all of you.  Unfortunately, Red Cross shelters only allow service animals.
  • Make Sure Your Pets Can Be Identified - check that your pets collars and tags are up-to-date, and if they are microchipped that is even better.
  • Have Pet Carriers Accessible - make sure to have carriers, harnesses, and leashes readily available.
  • Practice Makes Perfect - consider practicing your emergency plan with your family and pets.  Car rides can be stressful for some pets.  By practicing ahead of time, your pets will hopefully become more comfortable with traveling.
  • Hide and Seek - stressful situations cause some pets to hide.  If yours is prone to hiding, be sure to know their hiding places in case you need to evacuate quickly.
  • Emergency Kit - preparation is key.  A few items to include in your pets emergency kit are, food and drinking water, bowls, litter box, medications, medical records, toys, waste bags, additional leashes/harnesses.

Has a storm affected your Twin Lake home?  Call SERVPRO of Muskegon today, 231-733-7601.  We are Here to Help®

When Storms or Floods Hit Muskegon, SERVPRO is Ready!

5/10/2022 (Permalink)

SERVPRO technicians working Our highly trained crews are ready to respond 24/7 to storm or flood damage in Muskegon County.

SERVPRO of Muskegon specializes in storm and flood damage restoration.  Our crews are highly trained and use specialized equipment to restore your property, as closely as we can, to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Muskegon, we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 2,000 Franchises across North America and elite Disaster Recovery Teams that are strategically located throughout the Country.

Experienced Storm or Flood Damage?  Call SERVPRO of Muskegon Today, 231.733-7601

Tornado Season Is Looming; Are You Ready Fruitport?

5/3/2022 (Permalink)

Tornado over body of water Tornadoes are dangerous but these tips can help you and your family stay safe.

Tornado season is here.  Most tornadoes occur in April, May, June, and July between 3pm - 7pm in Fruitport, MI.  The average tornado is grounded for less than 10 minutes and travels about five miles.  A typical tornado as it touches the ground averages 200 to 400 yards, averaging winds of 71-125 mph in Michigan.  The following are some tips to make sure you and your family stay safe during a tornado:

Know the difference between a tornado watch and a tornado warning.

Tornado Watch - is issued to alert people to the possibility of tornado development in your area.

Tornado Warning - is issued when a tornado has actually been sighted or is indicated by radar.

Environmental clues to look out for:

  • Dark, often greenish skies
  • Wall cloud
  • Large hail
  • Loud roar; similar to a freight train

Where you should take shelter during a tornado.

In a home - the basement offers the greatest safety.  Seek shelter under sturdy furniture if possible.  In homes without a basement, take cover in the center part of the house, on the lowest floor, in a small room (closet or bathroom) without windows.

In a mobile home - the home should be evacuated, and shelter should be taken in a prearranged substantial shelter.  If nearby shelter is not available, leave the home and lie flat in a ditch or ravine.  Protect your head by placing your arms over it.  Do not take shelter under your home.

Driving a vehicle - get out of the vehicle and take shelter in a nearby ditch or ravine, do not get under the vehicle.  Lie flat and put your arms over your head.

At work or school - follow prepared plans to move to interior hallways or small rooms on the lowest floor.  Avoid areas with windows or glass.

In open country - lie in a gully, ditch, or low spot on the ground and hold onto something on the ground, if possible.  Do not seek shelter in damaged buildings as they may collapse.

Have an emergency plan and kit in place.

Each tornado season, review with your family your emergency plan and practice it.  Make sure to put together an emergency kit that includes a flashlight, extra batteries, battery-operated radio, first aid kit, can opener, canned food, bottled water, and extra clothes.

If your home suffers from storm damage, call SERVPRO of Muskegon, we are Here to help®, 231-733-7601

Content Restoration Cleaning After Fire Damage To Your Montague, MI Home

4/28/2022 (Permalink)

Our Content Restoration Specialist using the Dry Cleaning method to restore an antique baby crib Our mentality is "restore" versus "replace".

Fire damage, including smoke and soot, affects not only the structure of your home but also your belongings.  SERVPRO of Muskegon professionals understand your family's furniture, clothing, keepsakes, and other belongings are the things that make your house a home.

Our expertise and "restore" versus "replace" mentality can help you save money while preserving precious keepsakes that can't be replaced, such as the antique baby crib in this photo.  We pretest your belongings to determine what items can be restored to pre-fire condition and use several methods of cleaning, including:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning.  Our Content Restoration Specialist is demonstrating this method in the photo.
  • Wet Cleaning - an effective cleaning technique for removing moderate to heavy residues.
  • Spray and Wipe - effective for items that cannot withstand wet cleaning.
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - involves agitation of the surface being cleaned.
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product.

If you have questions or need help restoring your belongings are a fire, call SERVPRO of Muskegon today, 231-733-7601.  We are Here to help®

I Had A Fire In My Muskegon Apartment - Now What?

4/11/2022 (Permalink)

Fire and smoke damaged kitchen This apartment fire was caused by a cutting board on top of the stove, not realizing the stove was turned on.

After the fire department leaves, your home or business is left damaged from fire, smoke, and water.  Every fire damage event is a little different, and requires a unique solution, but the general process stays the same.  The steps below convey SERVPRO of Muskegon's process for the "typical" fire damage.

Step 1: Emergency Contact

The restoration process beings when you call SERVPRO of Muskegon.  Our representative will ask questions regarding the fire damage that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

On arrival, we carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, soot, and water damage.  The step is crucial to developing the correct plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs.  To maintain security and to protect against further damage, boarding up missing windows and walls and placing tarps on damaged roofs is a priority.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water.  We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire.  We use a variety of cleaning techniques to restore your belongings to pre-fire condition.  We're also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step - getting your home or business to its pre-fire condition.  Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If your Muskegon home or business has suffered a fire damage, call SERVPRO of Muskegon today, 231-733-7601, we are Here to help® 24/7

Commercial Services Available For Your Cloverville, MI Business

4/4/2022 (Permalink)

Ariel shot of a condo When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry.

For your Cloverville business, the most important thing is getting you back to business as soon as possible.  When a disaster strikes, not only do damages cost you, but also the time spent not servicing your customers and clients is detrimental to your business.  SERVPRO of Muskegon is available 24/7 and can service any sized job.  We will be there to get you back on track.  We have the personnel and equipment to ensure that your cleanup and restoration process is completed quickly and correctly.  SERVPRO of Muskegon also has the training and expertise to help make it, "Like it never even happened."

Large or small, SERVPRO of Muskegon is Here to help®

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotels/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

If your business has experienced a disaster, call SERVPRO of Muskegon today, 231-733-7601

Tips For Snowbirds from New Era, MI

3/11/2022 (Permalink)

Frozen water puddle on ceiling This frozen water puddle was caused by a pipe break in a bathroom.

"Snowbirds" refer to persons that leave their homes temporarily for another climate, typically three to six months out of the year.  Before heading south, make sure to check out these useful tips to help reduce your chances of a loss in your New Era home:

  • Secure all water sources - turn off faucets throughout the house.  Check drains to make sure they are open and ready to drain if necessary.  Turn off the supply valve of water to toilets and washing machines.  Turning the main water supply valve off is an extra precaution that can be taken.
  • Set thermostats - turn down the temperature during the winter months but not completely off.  A good temperature is around 55° to keep pipes from freezing.
  • Unplug electrical appliances and computers - power outages and/or power surges may cause undue stress on electric equipment.  Do not unplug refrigerators though.
  • Check smoke detectors - make sure they are in working order and have fresh batteries.  Each detector should have a test button on it.
  • Hot water heater - you may want to turn off the circuit breaker that's connected to the hot water heater to save energy.
  • Designate a "checker" - choose a friend, family member, or neighbor to check on your home weekly.

These homeowners did not follow these useful tips and suffered major damage to their home while they were in Florida.  A pipe broke in their upstairs bathroom affecting three levels of their home.  Water took out the furnace making water puddles freeze on the ceiling.

If your home sustains a loss while away, call SERVPRO of Muskegon, 231-733-7601, we are Faster to any size disaster™ and help make the process a little less stressful

Communication Is A Top Priority

3/7/2022 (Permalink)

SERVPRO professional explaining process to customer Effective communication is key.

At SERVPRO of Muskegon one of our top priorities is effective communication.  The success of most everything we do can be tracked back to our level of communication.  We are always working towards optimizing our communication, whether that is with our customers, insurance professionals, vendors, or team members because clear and consistent communication is key.

SERVPRO of Muskegon makes sure to communicate updates with customers and other appropriate parties daily during the job.  Checking in, making sure they do not have any questions, that they feel informed, and understand the process.  Daily and weekly meetings are scheduled for our staff to stay on the same page and keep an open line of communication.  We are not perfect, but are constantly working on improving all aspects of communication.

If you experience a disaster, call SERVPRO of Muskegon, 231-733-7601.  We are Faster to any size disaster™

Defense Against Mold Growth In Your North Muskegon Business

2/17/2022 (Permalink)

Black mold on commercial wall This black mold behind trim was caused by a water damage that was not properly mitigated.

Mold thrives in damp, humid, and wet conditions.  Prompt mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions.  The following are some tips to help defend mold growth in your North Muskegon business:

  • Keep humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters and drains clear of debris.
  • Inspect the roof, windows, and other areas where water might enter the building, and perform necessary maintenance.
  • Respond to all water intrusions immediately.
  • Contact SERVPRO of Muskegon for assistance after a water damage or if you discover mold.

Mold growth can disrupt your business, but it also can be mitigated quickly by a mold remediation company.  Our team at SERVPRO of Muskegon has successfully remediated numerous mold impacted businesses.  Call us today for a free estimate, 231-733-7601

Top Fire Hazards In Your Muskegon Home

2/9/2022 (Permalink)

Hole in laundry room floor from dryer fire This Muskegon home suffered fire and soot damage from a dryer fire.

Normally the place we feel safest is our home.  To stay safe in your residence, read the following top fire hazards that can potentially happen in your Muskegon home and how to prevent them from happening.

  1. Electrical Outlet Issues - the top cause of house fires in the United States stems from issues with electrical outlets.  We are currently using more electronic devices than ever before and most times using too many on a single outlet.  To help prevent a fire, be sure not to exceed your voltage on a single outlet in your home.
  2. Washer and Dryer - they are a leading cause of fires in homes.  Routine maintenance and cleaning can help prevent a fire.  Make sure to clean the filters and vents, inside and outside.
  3. Outdated Home Wiring - household wiring should be checked routinely to avoid circumstances that trigger major fire damage in your home.  Often wiring that is outdated, worn, or even compromised from animals can cause fire hazards in and outside your home.
  4. Decorative Lights - be sure to take proper precaution when using decorative lights including outside lights, plugs, surge protectors, extension cords, and turning off lighting when you are not around to minimize risk.
  5. Hair Tools - never forget to unplug styling tools.  Make sure that your curling iron, hair straightener, and hair dryer are off and placed on a heat resistant surface to reduce the chance of a fire.
  6. Toaster - crumbs inside the toaster can be dangerous as they can spark, which can lead to hazardous problems in the kitchen. Make sure to clean your toaster regularly.
  7. Candles - the ambiance and aroma of candles are pleasant, however, you need to be cautious where you place them in your home and be sure to put them out prior to going to bed or leaving.  Also when using them, always use a holder that prevents them from falling over, and set them on a flat hard surface.
  8. Smoking - if you or someone in your home is a smoker, try to do so outside. Always keep lighters and matches out of reach of children.
  9. Dust in Electronic Sockets - dust can accumulate inside electrical sockets, and if not cleaned regularly, may ignite and result in a fire. Use a can of compressed air to blow dust out of the outlet and surrounding area.
  10. Electric Blankets - during colder months they are great for keeping us warm but they potentially can cause a fire.  If your blanket is older and has some wear and tear, throw it out! When not using, do not fold the blanket as it helps to prevent electrical issues that can lead to a fire hazard.

If you experience a fire in your home, call SERVPRO of Muskegon.  We are Here to help® 24/7, 231-733-7601