What our Customers say...
Water Damage Testimonials
I really appreciate your team that has been working through the water damage out here in Montague. I am especially impressed with your leader Dave. He is a great employee! He never fails to keep me informed and always makes sure things are buttoned up and safe at the end of the day. I would like to give him a “Big Thumbs UP” for his efforts!
Antany and crew did an amazing job. Quick to get here after call and got right to work. Thank you!!
They were very knowledgeable and efficient.
Antany was very helpful as I never had a claim before so he walked me through the process! I feel Antany is a value to your company, he is very courteous.
Thank you to Antany and crew for the great work!
I was very satisfied. Good service.
Anthony Jesko and AJ Sanger were very nice young men to work with and fine representatives of your company.
The team explained everything and answered our questions. Great Job. Thank you.
Super great, professional and very knowledgeable. Spent time explaining everything. Very thorough job. Very impressed.
Don't change anything! Great job!
Antany was great!
I would highly recommend SERVPRO. They come ASAP, they make sure they get the job done accurately. Very nice and polite workers; I've had them in the past also and I tell everyone of the great work they do.
You all did a Great Job! Really Appreciate It.
Antany is a pleasant, knowledgeable, skilled service representative. Keep on being who you are. I would highly recommend him.
The team (Antany, Kim, Steve) was calm, cool, collected and made a challenging time easier!
Continue doing what you do.
Antany and his crew (Kris, Ryan, Steven, AJ) were courteous and very pleasant to work with. I appreciated their attention to COVID-19 safety as well.
Antany and AJ were great to work with - explained everything and great to work with!!
Antany was very professional and provided accurate information.
NOTHING! Just continue what you're doing! I so appreciate how they went "out of their way" to be helpful!!!
Easy to work with & explained everything well.
Very efficient & professional! Great, prompt work!
Your people were kind and helpful.
I would HIGHLY recommend SERVPRO.
Keep up the good WORK!!
I was very happy with SERVPRO's services. I hope I don't ever need your company again but I will call if I do.
Thank you for being understanding and so helpful with information.
We had an outside water spigot break and damage our basement. Antany really eased our minds by thoroughly explaining the process and the dry out is going GREAT! We have absolutely NO COMPLAINTS! We will refer you guys to anyone. And also Josh has been great throughout the check process.
Sergio was extremely professional, knowledgeable, and experienced. He explained everything in detail.
I am very happy with the service.
Good group, professional, and very knowledgeable. Thank you (Kim, Kris, Justin, Ryan, Mike) so much!
Everything was excellent! We have no recommendations to improve their performance.
Great humor and comradery among the team members. We enjoyed having them in our home!
Kris was very professional and courteous. He answered all my questions and did a wonderful job!
David was respectful and professional. In my opinion, he knows his job, is a good worker and he likes what he is doing.
They were terrific, timely, showed up on time, and did an outstanding job. They did everything that needed to be done, were professional, and great in times of stress on an owner. Thanks for sending out your "A Team"!
Mike & Bill were very professional, courteous, and knowledgeable!
No rush job and I like that both young men were very professional. Pleased with the work that was done.
Very happy with service & personal attention to detail.
Great staff, very efficient in dealing with my water damage to my home. Satisfied to date with SERVPRO.
Mike was awesome. Mike and Office Staff made everything great. Thank you!
Thank you SERVPRO for your professional service and concern to me & my family at this time of distress!
I could not be happier with the results & service!
I can't say enough good about your guys. I just wanted you to know that they work hard. It is very warm and it is a tough job and they are doing it well. And they are professional. You provide a great service and a much needed service. Kris, Josh and Antany are the three guys that I have seen on my job and they are great. I am very grateful that your competitor never got back with me. The only reason I called them is because they had a branch in Holland and thought it would be more convenient for them otherwise I would've called you first. It will be a long road but our children are OK and my wife loves me. This is nothing compared to what some people go face. Thanks to SERVPRO and Auto Owners, we are really in good hands.
Our SERVPRO tech even took time to bring our garbage can up the drive and put it away...it is the extra things that make it special. Thank you!
Very pleased with the Lead Tech, Dave. Very Professional & Knowledgeable.
Keep up the good work. Will recommend SERVPRO to others.
SERVPRO always answered questions thoroughly. They were sensitive to our concerns. Updates were good. Always Professional, Courteous, and Efficient.
Very Please with SERVPRO. Technicians were very polite, answered all of my questions.
Mike & Jesse are assets to this company. Very Professional!
Thank You! Josh is very informative and wonderful to work with.
Outstanding Response and Work!
Jesse did an excellent job explaining the process to us. Thank You
Mike & Jesse were very competent and excellent!
SERVPRO is very Professional. Mike & Jesse did an excellent job! Thank You! We feel so much better. Thanks for helping us!
Jesse was Great!!!!
Jesse was very thorough with his explanation of how to clean up the sewer back up. He went over and above to help explain to my tenant what needed to happen. Very professional. Thank You!
SERVPRO did a wonderful job! I would call them again if I had a problem.
As Always, SERVPRO was there when we needed them. Thank you! Jesse did a great job!
SERVPRO techs (Mike & Chase) were very professional and nice gentlemen.
Many thanks to Jesse. He has been so professional, very kind and very thorough. If necessary for future damage (hopefully none), we would definitely want Jesse back.
SERVPRO staff were very professional and friendly. Jesse is terrific! So friendly and knows exactly what he is doing!
The reason for my score of 10 is the SERVPRO staff. All the guys who came to our house but Jesse Thomas was phenomenal. Whatever titles he holds, it needs to be upgraded. He is excellent at his job.
Everyone I dealt with was knowledgeable and easy to work with. I would recommend your company.
Jesse, Kris, Dave and Billy were very pleasant to deal with.
Josh, Tyler and Billy were nice guys to work with. Very easy going and straight forward. Great Team!
Ben and Derrek were friendly and helpful. I have NO complaints.
Great Service! Tyler showed up promptly, explained everything with great detail!
Kris Davros did a great job!
SERVPRO has Helpful staff, polite, answered our questions, explained everything they were doing, made sure we were informed every step of the way.
The SERVPRO team was very Professional & Knowledgeable.
SERVPRO provided a Great Team to work with!
Mike (crew chief) and Billy (tech) provided Great Service and were Courteous Technicians!
Tyler & Jason are Great Guys!
Jesse (tech), Kyle (tech) and Dave (tech) were excellent and a pleasant team! Thank you!
Kyle (tech), Dave (tech) and Mike (crew chief) were very polite gentlemen, very informative, very helpful and answered all questions. Very Satisfied!
Tyler (technician) and Kyle (technician) are great guys!
SERGIO (crew chief) and Jesse (technician) were Great!
SERVPRO was very professional & courteous.
Thank you for all of the Great Friendly Staff at SERVPRO.
SERVPRO technicians Ben & Billy did a very good job!
SERVPRO team was First-Rate, A-1! Mike and Tyler did a First Rate Job.
All of your people at SERVPRO did a great job! Thanks!
I have always been impressed with SERVPRO's response time and level of Customer Service.
Very Helpful! Very Professional!
Very Courteous and knowledgeable - very helpful - Thanks!
Everything SERVPRO did was great. Thank You! Mike & his team were wonderful & nice to work with.
No improvement needed. Could not have been more satisfied with work performed by Mike and John. Very knowledgeable & polite. We would highly recommend SERVPRO.
Excellent Service! Personable, Caring Staff!!
SERVPRO has a Great Team!
Sergio & Tyler provided Fantastic Service! Will definitely recommend to others.
Every SERVPRO Employee did an incredible job every day they were here. We were very surprised at how fast they got rid of the odor also. We will call when ready to have the carpet sanitized. Thank You So Much.
Mike, Ben and Kris were FABULOUS! Could not have asked for BETTER SERVICE!
Mike & Kris from SERVPRO were very, very helpful during the whole process. Thanks to all those that helped with the loss at my home!
SERVPRO technicians Tyler and Jason were really professional & courteous. Fast too!
Sergio, Tyler and Mike were very competent and friendly. I am sure that any work done by the SERVPRO technicians will be done proficiently and competently! OUTSTANDING All the Way!
Highly Recommend Their Services, Their Work Was Outstanding!!!
Called SERVPRO this weekend due to a sewage backup in our basement. Crew came out the same night and started the job. They worked into the night and came back the next morning. So grateful for their hardworking and friendly attitude. It really helped take the stress out of our situation!
SERVPRO crews came when scheduled. Super fast on the cleanup, Great team of guys. Took care of the situation. Will use them again if needed.
Mike & Ben were very professional but friendly. They explained everything that needed to be done.
I was impressed with how the SERVPRO technicians were willing to come on a Friday evening. Very Courteous and Knowledgeable! Mike continued to be prompt, courteous and helpful in all ways! Thank you!
Mike & Jason were very professional and courteous. I am extremely satisfied with their work. Thank You!
Tyler was a very nice Service Technician (with booties)!
Sergio & Jason were great guys! I hate giving 10's because there is always room for improvement however they get ALL 10's!
The SERVPRO technicians (Mike & Josh) have been wonderful and extremely non-judgmental of my nightmare basement. They were very pleasant and did as much as they could in a days work. Truly appreciate that!! Thank you!
Expectation EXCEEDED My Expectations! Greatly appreciate the Professionalism of SERVPRO.
The SERVPRO Guys were on point with Everything.
Dave, Mike and John were Fantastic!!! SERVPRO has the Best Service EVER! Very Professional and Helpful!
Thank YOU! Very grateful to the folks at SERVPRO...helped me in my hour of need.
Josh and Dave from SERVPRO were very friendly & helpful - Especially on Christmas Day!
I really appreciate the prompt response by SERVPRO.
SERVPRO has excellent Customer Service.
I was very nervous over situation. It ended up so perfect. Very happy with SERVPRO's service. Very professional! No recommendations, everything was perfect.
SERVPRO is Fabulous to work with!
The SERVPRO technicians came when scheduled. Super fast on the clean-up. Great team of guys. Took care of the situation. Will use them again if needed.
I really appreciate the support given by each SERVPRO team member.
Dear Jeremy and the rest of the SERVPRO people,
I just wanted to send a Thank You telling you what a great job SERVPRO did for me. Kim on the phone did such a great job making me feel at ease and Tyler, Tyler and Dave did a stellar job communicating what they were about to do and executing it. Thanks again! SERVPRO was a huge help during a stressful situation. Seriously, Dave FAR SURPASSED my expectations. So respectful, knowledgeable and helpful. Tyler and Tyler are such great workers. It was nice having one main guy. Would I recommend? HECK YEA!
I could not have gotten through this week without the confidence of Dave. Thank you!
SERVPRO was prompt and professional! Appreciated!
Mike, Dave, Emilio, Evan and Ty were AWESOME at SERVPRO. They were very polite, empathetic, sympathetic towards circumstances. The crew attended to the needs.
Thank you so very much for your wonderful help when our basement flooded. From the first SERVPRO employee to the last, we received professionalism, kindness, care to our home and above all, honesty when we were billed too much! My husband and I are very very pleased with the work SERVPRO did for us...from start to finish!! We will definitely let others know about your company and awesome service you provide!! Thank you, SERVPRO ~ our basement looks better than it did before the flood!!
From your service on the latest incident in that haunted condominium, I cannot compliment Brandon Wilburn enough. Especially on the way he continually kept me updated throughout the drying process...as well as trying to advise my landlord on the proper way to proceed with the restoration.
It's not often you can say that was a GREAT service call. Josh was very professional and quick to respond to questions with answers that were easily understood.
All of the staff were great at explaining all details. Very Happy!
What a knowledgeable and polite team. Tim Decker put my mind at ease on all aspects of the cleaning and restoring process.
The crew did an awesome job. Great to work with! Very pleasant and knowledgeable. They even had to shovel to get up the drive - Above and beyond!!!
All personnel were very supportive and reassured me that things "will get better". Respectful and helpful crew. I would recommend them in a minute.
The team worked well and were very hard workers. Above all, they are very courteous and helped relieve stress related to this situation.
STRESS FREE PROCESS!!
SERVPRO Team members (Mike, Josh and Tim) were super friendly, helpful and courteous to our circumstances.
Dave and Ryan were knowledgeable and polite young men.
Sergio and Tyler were professional, courteous, knowledgeable and respectful.
Brandon is especially nice and helpful, answered all our concerns and questions, pros and cons of decisions, knows the SERVPRO business.
The SERVPRO team arrived promptly and began the clean-up as soon as possible. Ryan answered all the questions I asked and made me feel as comfortable as possible in a situation like this.
Originally I spoke with Danielle at SERVPRO who was very helpful. The last time we had a water damage wasback in 2007 and we used SERVPRO. Because the service was GREAT, we decided to use them again. Overall, very Satisfied!
SERVPRO has pleasant and courteous workers. Tyler was very informative and I would recommend others to use SERVPRO's services.
Mike and Tyler did a great job. Thank you SERVPRO for your patience.
Thank you for your prompt and courteous service. Your SERVPRO employees were very helpful in a bad situation. Great Service!
I was very satisfied with how professional and thoughtful the SERVPRO clean up team was. All personnel were helpful, courteous and professional. I have all good things to say about SERVPRO.
SERVPRO has exemplary service, prompt reply, comprehensive overview of clean-up process, professionalism of staff and on-time appointments. Can't say enough great things about the tremendous service we received from SERVPRO.
Very happy with all the SERVPRO staff that helped me with my mess.