Full grease traps are a common cause of restaurant fires.  This restaurant in Muskegon Heights fell victim and knew to let the PRO's handle the cleanup.  Our Certified Technicians used SERVPRO Orange Plus to clean the ceiling tiles in this photo.  Our goal is to help businesses get back to doing business as soon as possible. 

Nothing can stop our technicians from mitigating water damage!  Not even this swelled and bowed vinyl laminate flooring from a kitchen sink leak that traveled to the bathroom.  One of our Crew Chiefs carefully broke the door, with permission from the homeowner, to access the bathroom and be able to assess the extent of damage.

Usually when you think of SERVPRO you think water damage restoration, mold remediation, or fire damage restoration.  This school in Muskegon thought of SERVPRO of Muskegon when they learned that one of their closed schools was vandalized.  Our technicians acted fast to extract water to minimize damage and set drying equipment to prevent mold growth.

Throughout the course of the COVID-19 pandemic, we have been called on by numerous business owners and community leaders to perform necessary bio-remediation services to clean, disinfect, and sanitize their property. You can count on us to help protect your employees and customers! 

Many people are under the assumption that water restoration only consists of extracting standing water and setting up fans. The ins and outs of successful restoration is much more complex. Extracting water, setting up air movers and dehumidifiers, removing beyond repair drywall, seeking out hidden moisture with thermal imaging, and more are just a few things that go into water restoration. When this homeowner's washing machine overflowed, her home experienced serious damage. Not only was nearly the whole main level affected, but the carpet also had multiple stains from contents sitting in the water. Once the water damage itself was restored, we were able to remove the stains from the homeowner's carpet. The process to restoring your home or business can be complex, but we have the ability to make it "Like it never even happened"!

A fire is a devastating experience. A huge part of our job here at SERVPRO of Muskegon is helping our customers put their lives back together. If you experience a fire, let us help restore your property "Like it never even happened".

When you experience a water loss, it may not be as obvious as you think. Carpet may appear to be dry when in reality, moisture still exists that could result in further damages. Luckily, we have equipment that can detect hidden moisture!

When a water loss happens, time is of the essence. Extensive damage begins to take place and it may leave you feeling helpless. Luckily, we are here to help. Our highly trained crew knows exactly what to do to mitigate your loss and get the restoration process going as quickly as possible. We are a company you can trust.

It is always our goal to restore rather than replace. When a sewer backup effected this homeowner's drywall, we carefully considered what could be dried and what had to be removed. As you can see, the amount of drywall that needed to be removed was reduced as it got further from the source. Our technicians only do what is necessary to effectively restore your property.

It is of utmost importance to ensure the safety of our crew when working on biohazard jobs such as sewer backups. Our employees have the proper training and equipment to handle any mess!

We take a lot of pride in being a company willing to go above and beyond. When this commercial facility experienced extensive water damage, plaster had to be removed. In order to protect the customer's belongings from dust, our technicians installed plastic containments. This reduced the amount of cleanup required and ensured that there was no further damage done to unaffected contents. 

When your commercial facility experiences water damage, time is of the essence. Often times the number one priority is getting back up and running as quickly as possible. With our 24 hour emergency service, we will come to the rescue in your time of need. Within 24 hours of a water loss, extensive damage begins to take place such as:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

When disaster strikes, you can count on us.

It is time to showcase a piece of equipment that does not receive as much recognition as it should. This machine is called a Hydroxyl Generator. It is used for deodorizing purposes. This piece of equipment is similar to an Ozone Generator, but different in the sense that it is safe to use in occupied areas. This prevents homeowners and business owners from being displaced while the deodorizing process occurs.

When inclement weather strikes and harsh temperatures threaten the pipes in your home or business, you may be wondering who will help if something happens. With our 24/7 Emergency Service, we will come to the rescue day or night, cold or warm, wet or dry. When you are in a bind, have no fear... SERVPRO is here.

Our technicians often work in "Less Than Ideal" conditions. A homeowner called us in to clean up and pack out a house fire in West Michigan. The fire was caused by an electrical issue and there was no heat in the home. The house was so cold that steam could be seen swirling off the heads of our technicians. 

When disaster strikes, we go the extra mile to help homeowners and business owners during this stressful time. This often means working in extreme conditions. 

Detecting water damage in your home or business can be tricky. If you experienced water damage before but never replaced the effected area, it can be difficult to decipher between old water stains and new water stains. Luckily, we have equipment that makes this possible. As you can see, the temperatures of the new water stains are far less than the temperature of the old water stain.

When a fire occurs, the damage done to your home or business can seem endless. There are a variety of different damages including soot, smoke damage, water damage, and even melted contents. If your home or business is deemed salvageable, call SERVPRO of Muskegon. We will come to the rescue and ensure you understand every step of the restoration process. 

House fires often result in personal belongings being destroyed. If you experience a fire catastrophe, leave the restoration to us. We will work with you every step of the way to ensure that you are fully aware of the restoration process. Let us be the company that you can trust in your time of need.

Have Questions? Call Us Today – (231) 733-7601

When it comes to water, fire, and mold restoration, it is not uncommon for us to use a negative air machine. These machines suck in contaminated air, scrub it, and then discharge the contaminates through a hose. Here are a list of cases in which we would use a negative air machine:

-Removing musty odors after water damage

-Removing unclean air after a fire

-Removing fire extinguisher particles in the air

-Preventing the spread of airborne mold spores

Water can easily seep into hardwood floor causing the wood to warp. Just when you think this may be the demise of that beautiful flooring, we are here to help.

These black mats are laid over the wet flooring and are connected to air hoses that suck the moisture out of the floor. Do not run out to buy new hardwood floor as soon as it experiences water damage. We can help you save that hard earned cash!

A roof leak can easily turn into a much larger problem. That is the case for this family in Spring Lake, MI. The needed repairs to the roof were costing large amounts of money in wasted heat. Our technicians finished the water restoration and then went the extra mile by setting up a containment to help keep the heat in the home until spring time. That is the SERVPRO difference. 

We take pride in the ability to serve our community in a variety of ways. This year, we were a "Pot Full Patron" of the Soup For All fundraiser. This fundraiser is designed to raise funds and increase awareness for homelessness throughout the Grand Haven area. 

Sewer Backups can make a huge mess in your home or business. They result in bio-hazard situations and water damage that can lead to mold issues. When disaster strikes, call a company that you can count on. We have dealt with numerous sewer backups ranging in severity. We have the experience, skills, and equipment necessary to make it "Like it never even happened." 

CE stands for "Continuing Education." Twice a year, we host a CE course educating insurance agents on different types of restoration (Mold, Water, Fire, etc.). This deepens their knowledge and aids them in filing claims. Licensed agents need to have 24 CE credits over the course of 2 years in order to retain their license. Credits are based on how long the CE course is (4 hour course=4 CE credits). These classes are offered to our insurance agents for free and serve as a great learning opportunity. 

Each year, we participate in a variety of Fire Prevention Open Houses throughout the West Michigan area. These events inform and educate members of the community on what they can do to prevent fires and protect their families. They are also great learning opportunities for both children and adults. We attend them to encourage fire prevention education as well as inform individuals of our services. We provide people with a sense of support if any disaster were to happen to their home or business. They are then ensured that a premiere restoration company has their back.